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  • Sourcing & Vendor Management
  • Liz Herbert
  • Customer Experience Management

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  • Report Navigating The Fast-Moving Landscape Of Digital Implementation Partners

    May 7, 2014 | Liz Herbert

    Digital business is affecting every industry as companies rush to develop competitive advantages in the age of the customer. However, a recent Forrester survey showed that very few companies have...

  • Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

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