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  • Report SAP Services Market Overview

    Navigating A Crowded SAP Partner Landscape In The Digital Era
    December 23, 2013 | Liz Herbert

    Today's SAP solutions extend far beyond systems of record that manage financials and supply chain processes. Through mobility, analytics, cloud, social, and ecosystem solutions, the SAP platform...

  • Report The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013

    Comparing The Top 10 Salesforce.com Implementation Services Options Worldwide
    June 18, 2013 | Liz Herbert

    In Forrester's 45-criteria evaluation of salesforce.com (SFDC) implementation services providers, we identified the 10 most significant salesforce.com implementation partners — Accenture, Appirio,...

  • Report The Forrester Wave™: Enterprise Mobility Services, Q1 2013

    Analysis Of 13 Global Leaders' Capabilities And How They Stack Up
    February 15, 2013 | Liz Herbert

    Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

  • Webinar Best Practices For Selecting An Enterprise Mobility Services Provider

    December 18, 2012 | Liz Herbert, Ben Jennings

    Enterprise mobility is transforming the way organizations, customers, and partners do business. The enterprise mobility landscape is rapidly evolving; new devices, applications, and ways to engage...

  • Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

    The 12 Market Leaders That Deserve To Be On Most Shortlists
    October 18, 2012 | Boris Evelson, Liz Herbert

    In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

  • Report Navigate The SaaS Implementation Partner Landscape

    SI Overview For Salesforce.com, Workday, Google, And Other SaaS Integration Options
    August 24, 2012 | Liz Herbert

    Organizations use software-as-a-service (SaaS) across more and more areas of their enterprise applications landscape — from customer relationship management (CRM) to human capital management (HCM)...

  • Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

  • Report The Forrester Wave™: Oracle Services Providers, Q2 2011

    How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
    May 20, 2011 | Liz Herbert

    Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application...

  • Report The SaaS Market Hits Mainstream: Adoption Highlights 2011

    May 3, 2011 | Liz Herbert

    Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

  • Report The Forrester Wave™: SAP Services Providers, Q2 2011

    Market Consolidation Continues; New Delivery And Pricing Models Prevail
    April 20, 2011 | Liz Herbert

    The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers...

  • Report Maximizing Innovation From ERP Service Providers

    Insights From NASSCOM 2010
    March 24, 2010 | Liz Herbert

    NASSCOM 2010, held in February in Mumbai, India, explored whether the service provider landscape has room for innovation, despite its maturity. Leading providers unanimously agree that there is...

  • Report Understanding SaaS Systems Integrator Options

    With SaaS' Growing Complexity, Systems Integrators Become Key
    January 5, 2010 | Liz Herbert

    SaaS solutions are entering a new phase in their evolution, one in which companies view them as a strategic part of the software landscape and as increasingly pervasive across most application...

  • Report Outsourcing SAP Operations Expands With Economic Uncertainty

    August 17, 2009 | Bill Martorelli, Liz Herbert

    Continuing economic pressures are contributing to the new popularity of outsourcing services for SAP operational services, complementing the large, well-established market for implementation...

  • Report The Forrester Wave™: SAP Implementation Providers, Q3 2009

    Accenture and IBM Lead As The Landscape Continues To Evolve
    August 10, 2009 | Liz Herbert

    In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both...