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The Retail eCommerce Playbook For 2019

The Art And Science Of Retail eCommerce

Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they are not missing either opportunities for direct online sales or ways that this...

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  • Report Drive Digital Innovation With Blockchain

    China's Blockchain Market Is Entering The Era Of Blockchain 2.0
    April 10, 2017 | Charlie Dai, Eryan Zhou

    While blockchain technology is still in its early stages, its synergistic use of multiple technology building blocks opens doors to new business models and opportunities. CIOs and enterprise...

  • Report Use Big Data Initiatives To Deliver Digital Business Value

    Part I: Digital Customer Experience
    December 14, 2015 | Nasry Angel, Brian Hopkins

    In what seems like the blink of an eye, our world has become digital. Work schedules, personal preferences, and opinions all live coded in databases. Empowered customers have many options and...

  • Report Focus On Customers And Business Architecture For Greater Business Process Maturity

    Results From The Forrester/IQPC Survey Of Business Process Pros
    August 30, 2011 | Derek Miers, Alexander Peters, Ph.D.

    Over the past decade, business process transformation and continuous improvement initiatives have gained strategic traction. Despite C-suite attention, most organizations still fall relatively low...

  • Report Industry-Specific Master Data Management Trends

    April 6, 2011 | Rob Karel

    This set of data charts, taken from the November 2010 Global master Data Management Online Survey, analyzes data from 134 MDM-savvy IT professionals in five distinct industries-- healthcare; the...

  • Report Business Process Professionals Live Largely Outside Of IT

    March 15, 2010 | Connie Moore

    These data charts review findings from Forrester's February 2010 Global Business Process Improvement Online Survey, in which we asked business process professionals about their process improvement...

  • Report The State Of Enterprise Architecture 2010: Organization, Priorities, And Support

    December 17, 2009 | Gene Leganza, Alex Cullen

    The EA team of 2009 reports high into the IT organization (either to the CIO or senior planning roles beneath the CIO), has broad acceptance and support, and spends about half its time on strategic...

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