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  • Report TechRadar™: Digital Store Customer Experience Technology, Q3 2016 (Updated)

    October 3, 2017 | Ananda Chakravarty, Lily Varon

    Promising technologies to revolutionize the in-store shopping experience for consumers are inundating retailers. Our research shows that most of these experiences miss the mark today. To help both...

  • Report 2017 India Mobile Banking Benchmark

    ICICI Bank Leads Again, Setting The Bar For Mobile Banking In India
    May 26, 2017 | Ashutosh Sharma, Arnav Gupta

    Digital banking strategy executives need to deliver mobile banking services that not only exceed customers' current needs and expectations, but also anticipate their future needs and improve their...

  • Report 2015 China Mobile Banking Functionality Benchmark

    Alipay Tops Our Review Of Chinese Banks' Mobile Services
    October 26, 2015 | Xiaofeng Wang, Gene Cao

    Forrester evaluated the mobile banking offerings of five of China's largest retail banks plus Alipay. The banks all deliver the basics, with a variety of informational and transactional features...

  • Report Brief: Disrupting Payments — Commerce Innovators Signal What Is To Come

    Key Themes From Finovate Fall And Money20/20 Center Around Redefining Digital Identity And Delivering Enhanced Commerce Value
    December 19, 2014 | Denee Carrington

    Digital and mobile technology is evolving rapidly and transforming the way consumers and businesses interact. Investors are actively targeting the payments space as hundreds of well-funded...

  • Report Predictions 2015: The Quest For Security Will Dominate The Payments Marketplace In The US

    November 17, 2014 | Denee Carrington

    The US consumer payments ecosystem has been slow to shift to digital payments. Millions of consumers and many large businesses have experienced the ramifications of this lag in the form of payment...

  • Report The Changing Retail Payment Systems Landscape

    Winners Are Emerging From The Flood Of New Payment Systems
    September 18, 2007 | Benjamin Ensor

    Retail payment systems are going through rapid change as a combination of technology innovation, new transaction types, and fraud drive improvements to existing systems, as well as the development...

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