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Personalized Offer On A Chatbot
May 6, 2019
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Examples Of Personalization Across Channels
May 6, 2019
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Report Case Study: HDFC Bank Starts Its Journey To Improve Its Online Customer Experience
How A Bank Drives Customer Engagement With Hyperpersonalized Experiences
May 6, 2019 | Ashutosh SharmaTo offer the right banking products to the right people, HDFC Bank needed to improve how it engaged existing and prospective customers online. Including a small degree of personalization in its...
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Report 2017 Indian Bank Digital Sales Functionality Benchmark
ICICI Bank Leads The Pack, Just Ahead Of Axis Bank
We used our Digital Sales Functionality Benchmark methodology to evaluate the public websites of five large retail banks in India. ICICI Bank leads the pack with a score of 55 out of 100, just...