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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Webinar The State Of Artificial Intelligence In 2018

    Technology, Use Cases, And Vendors You Need To Know
    March 1, 2018 | Mike Gualtieri

    Artificial intelligence (AI) is taking off in enterprises. This webinar defines and demystifies key AI technologies such as machine learning. More importantly, it enumerates the use cases...

  • Webinar Chatbots: From Novelty to Essential Functionality

    The Next Wave of Conversation
    May 18, 2017 | Rob Koplowitz, TJ Keitt

    We find ourselves awash in chatbots, and most of them offer very limited, if any, value. That’s OK because, as is always the case with technology, a brighter future awaits when...

  • Report A Framework For Designing AI-Human Interactions

    Building Compelling Experiences Requires A Multilayered Technology Approach
    March 15, 2017 | Rob Koplowitz, TJ Keitt

    We are on the verge of an era in which computers will augment our ability to anticipate, identify, and adapt to changes in our personal and professional lives. The systems that enable such...

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