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  • Report North American Global Infrastructure Outsourcing Market Overview

    Infrastructure Outsourcers Adapt To The BT Agenda
    December 9, 2014 | Bill Martorelli

    As enterprises continue to pursue the BT agenda, various sourcing options continue to be critical to your mission. The 10-year outsourcing contract has largely disappeared, but what has emerged in...

  • Webinar The Future Of Cloud Computing — Part 2

    July 14, 2014 | James Staten

    In a trio of recent reports, Forrester Research laid out its predictions for the future of the cloud computing market and how enterprise clients will leverage it. In this two-part Webinar series,...

  • Report Market Overview: Tech Services In Indonesia, 2014

    The Market Is Booming But Lacks Scale And Maturity
    February 12, 2014 | Frederic Giron

    Many multinational corporations (MNCs) see Indonesia as the next frontier for growth in Asia Pacific (AP). Most large MNCs have developed a presence in China; many have also done so in India — and...

  • Report Market Overview: Microsoft Office 365 Implementation Partner Ecosystem

    Microsoft's Traditional Partners Evolve To Help Clients Chart A Minimally Disruptive Path To The Cloud
    January 15, 2014 | TJ Keitt

    Microsoft Office 365's familiar user interfaces, multiple security certifications, and hybrid cloud/on-premises deployments are a few of the ways Microsoft has made it easier for IT leaders to use...

  • Report Enabling Value-Added Resellers In Asia Pacific

    Support Your Channel Partners' Services-Driven Transformation
    October 16, 2013 | Tirthankar Sen

    IT resellers in Asia Pacific (AP) are being affected by technological disruptions and changing IT consumption models. Selling hardware and software alone is no longer the most profitable business...

  • Report Case Study: HP Leverages Software Assets To Deliver Business Innovation To Automakers

    March 14, 2013 | Frederic Giron

    Global automotive markets are being transformed by the combined effects of environmental concerns, the fast growth of emerging markets, and changing consumer behavior. In particular, the automotive...

  • Report Navigating The Microsoft Services Landscape

    Trends And Tradeoffs Of Leading Microsoft Services Players
    November 2, 2012 | Liz Herbert

    Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

  • Report Source Business Technology Resiliency Capabilities

    September 13, 2012 | Stephanie Balaouras

    When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

  • Webinar Solving The SharePoint ECM Puzzle

    March 9, 2012 | Alan Weintraub

    The evolvement of SharePoint's ECM functionality has created a quandary for organizations looking to implement an enterprise ECM solution. They ask: "Will SharePoint meet all of our needs or do we...

  • Report Market Overview: Disk Libraries, Q1 2012

    Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments
    January 17, 2012 | Rachel A. Dines

    The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

  • Report Oracle Versus HP: Customers Lose; Oracle And x86 Linux Vendors Win

    Oracle's Actions Punish Customers And Drive Migration To Linux
    January 3, 2012 | Richard Fichera

    Vendor acquisitions and strategy shifts continue to disrupt the world of enterprise IT. Few, however, have been as disruptive and one-sided in their impact as the recent decision by Oracle to...

  • Report Global Transformation Service Firms For Off-The-Shelf Banking Platforms

    A Tool For Initial Steps Toward Selection Of A Transformation Service Firm
    December 20, 2011 | Jost Hoppermann

    Forrester surveyed six global transformation service firms with focused offerings in the off-the-shelf banking platform space. Their transformation service offerings are broad and rich, covering...

  • Report Service Providers For Banking Platform Transformation

    Being A Systems Integrator Is No Longer Enough
    December 20, 2011 | Jost Hoppermann

    Many banks struggle to find the right systems integrator (SI) or service partner to support their banking platform transformation initiative. Forrester talked with six vendors providing...

  • Webinar Say Goodbye To ECM Suites; Content-Centric Technologies Are ECM's Future

    December 9, 2011 | Alan Weintraub

    Organizations continue to grapple with an explosion of unstructured content. In addition to the sheer amount of content, the types of content are becoming increasingly diverse and include:...

  • Report Market Overview: Application Performance Management, Q4 2011

    A Pragmatic Approach To Service Quality
    December 7, 2011 | Jean-Pierre Garbani

    In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

  • Report The Forrester Wave™: Enterprise Content Management, Q4 2011

    EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind
    November 1, 2011 | Alan Weintraub

    In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four...

  • Report SaaS Vendor Management Tools Gain Relevance

    New Solutions Help Sourcing Professionals Understand The Full Value Of SaaS
    October 19, 2011 | Liz Herbert

    With software-as-a-service (SaaS) spend on the rise and firms expanding SaaS usage across broader populations of users, many Forrester clients say they are centralizing procurement and vendor...

  • Report Prepare For Paper Decline: Offload Output To Document Processing Service Providers

    September 20, 2011 | Craig Le Clair

    Document processing services (DPS) encompass a diverse set of specialized services, such as capture, printing, and office fleet management for document-intensive business processes. Three distinct...

  • Report Market Overview: IT Process Automation, Q3 2011

    Embrace IT Process Automation Technology As Your Foundation To Industrial IT
    July 22, 2011 | Jean-Pierre Garbani, Glenn O'Donnell

    The tasks of the IT infrastructure and operations (I&O) professional have become increasingly complex and susceptible to human error. This is a direct consequence of the sheer volume and diversity...

  • Report The Forrester Wave™: Oracle Services Providers, Q2 2011

    How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
    May 20, 2011 | Liz Herbert

    Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application...

  • Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • Report Cloud Computing Offers Both Near-Term And Long-Term Benefits For SAP Customers

    Emerging Options Spawn Interest — But The Landscape Is Still Forming
    October 15, 2010 | Bill Martorelli, Liz Herbert

    SAP consumes millions of dollars in implementation spend and millions more in ongoing support and operations for many organization's IT budgets. Now, newer cloud and software-as-a-service (SaaS)...

  • Report The x86 Server Grows Up And Out

    New Modular Servers, Converged Fabrics, And Virtualization Will Reshape Your x86 Infrastructure
    October 8, 2010 | Richard Fichera

    From their origins as "PCs with the display cut off," x86 servers have undergone a steady evolution in capabilities and performance, driven by a combination of semiconductor technology and system...

  • Report Lessons From Wall Street's I&O Leaders: Three Ways To Boost Server Infrastructure Results

    Grow Vendor Management, Expand Shortlists, And Test Integrated Infrastructure
    September 24, 2010 | Richard Fichera

    Forrester's recent interviews of I&O executives at top Wall Street firms yielded several counterintuitive insights. The most surprising? First, that tier two server vendors can now deliver the same...

  • Report Cloud Computing Market Dynamics In MEA: United Arab Emirates

    September 9, 2010 | Michael Barnes, James Erickson

    This document provides an overview of cloud computing in the United Arab Emirates (UAE) for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns,...