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The Employee Experience Playbook For 2020

Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm

The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...

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  • Webinar Forrester Futurology Episode II: Trends For 2016 And Beyond

    June 1, 2016 | Michael Facemire, Julie Ask, Adam Silverman

    Come and listen to what Forrester thinks will be some groundbreaking trends over the next five to 10 years. We share early research findings on the ways we will leverage technology over the...

  • Report Mobile Platforms, Partners, And Power

    Borrow Mobile Moments To Engage Your Customers In Context Throughout Your Ecosystem And On Third-Party Platforms
    June 29, 2015 | Julie Ask

    You face the following challenge: Most of your customers will not download your mobile app, but you know that mobile is the most important digital touchpoint in which to win, serve, and retain your...

  • Webinar Microsoft Windows Evolves From Dominance To Contender

    October 19, 2012 | Frank Gillett

    As mobile device sales explode and Apple surges, Microsoft is making bold moves to transform Windows — creating uncertainties and challenges for the ecosystem. In anticipation of Microsoft's...

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