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  • Angelina Gennis
  • Enterprise Collaboration

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The Enterprise Collaboration Playbook For 2019

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration (EC) strategy engages employees and...

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  • Report Five Steps To Enable Customer Experience Delivery

    Beginner Level: Enablement Practices For CX Transformation
    September 25, 2019 | TJ Keitt, Angelina Gennis, Samuel Stern

    Companies depend on their employees to deliver high-quality customer experience (CX). And employees depend on companies to provide tools and design processes that enable them to effectively serve...

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