13 results for "Internet & eCommerce Services" in Everything
 

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  • Report Four Tech Giants Dominate Your Customer Experience

    Capitalize On The Influence Of Amazon, Apple, Facebook, And Google On Your Customers
    July 26, 2017 | TJ Keitt

    Alphabet's Google, Amazon, Apple, and Facebook set your customers' expectations for customer experience (CX) because they hold a prominent place in people's lives. CX professionals need to...

  • Report The Future Of Messaging Apps

    With Bots And Intelligent Agents, New Conversation Interfaces Will Change Your Relationship With Customers

    With more than 3 billion consumers spending a lot of time and sharing emotions on messaging apps, brands are facing a whole new set of marketing opportunities and challenges. Messaging apps like...

  • Report Four Things That Smart Cloud Companies Know About Customer Experience

    How These Firms Are Reinventing The Way Customers Interact With Companies
    August 9, 2016 | TJ Keitt

    Upstart companies with new digital offerings are disrupting industries. Successful newcomers can draw millions of customers in a short period of time, catching their incumbent competition...

  • Report Messaging Apps: Mobile Becomes The New Face Of Social

    Messaging Apps Will Force Digital Platforms To Evolve
    July 7, 2014 | Thomas Husson

    ...to become widely used and innovative media portals that integrate games, location-based services, commerce, or payments into one single platform. At the crossroads of mobile...

  • Report The State Of Consumers And Technology: Benchmark 2013, Europe

    European Consumer Technographics®
    May 19, 2014 | Reineke Reitsma

    ...in each country incorporate technology in their lives, there are major differences between the countries in their level of Internet adoption, technology usage, and sophistication.

  • Report How To Exploit The Database Of Affinity

    And Why Google, Not Facebook, Will Dominate Affinity Marketing
    April 15, 2013 | Nate Elliott

    Every day, huge numbers of people tell us what they like by voting for things, talking about things, reviewing things, and engaging in other online social interactions. All these behaviors add up...

  • Report Google, Amazon, Apple, And Facebook: What eBusiness Executives Need To Know For 2012

    February 7, 2012 | Sucharita Kodali

    ...more than $700 billion and are increasingly viewed as the gateways to Internet traffic. Their impact on eBusiness ranges from interesting and innocuous forays into...

  • Report The Forrester Wave™: Web Analytics, Q4 2011

    Adobe, comScore, IBM, And Webtrends Lead A Market In Transition
    October 6, 2011 | Joe Stanhope

    ...the web analytics market. They are followed by two Strong Performers: AT Internet, serving the European market with a much-improved offering, and Google, with a...

  • Report How To Foster Software Innovation To Exploit The Economic Recovery

    Best Practices In Software Innovation From Leading Software Developers
    January 29, 2010 | Mike Gilpin

    ...enterprise success as a key part of more and more products and services, whether on the Web, a phone, a desktop PC, a car, or...

  • Report To Deliver The Vodafone 360 Strategy, Vodafone Becomes A Social Network And A Handset Maker

    September 28, 2009 | Ian Fogg

    ...Vodafone aims to drive mobile Internet adoption, acquire new customers, and...and a new consumer cloud service. In so doing, Vodafone is...

  • Report The Forrester Wave™: Web Analytics, Q3 2009

    Omniture, Coremetrics, Unica, And Webtrends Lead, With Nedstat Close
    July 23, 2009 | John Lovett

    ...to Strong Performer with demonstrated capabilities for the enterprise market, and AT Internet and Yahoo! Web Analytics ranked as Contenders. Through this detailed evaluation and...

  • Report Why Mobile's Time Has Come

    Consumer-Facing Firms Must Develop, Or Revive, Their Mobile Strategies
    July 21, 2009 | Ian Fogg

    ...#8212; not if — they should launch new mobile products and services. Failure to pick the right approach now will lead to others seizing...