Search Results
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Report The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017
Datapipe Leads With A Competitive Customer Experience
In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT...
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Report eCommerce In China: Trends And Outlook For The Largest eCommerce Market In The World
Highlights From The Forrester Data: Online Retail Forecast, 2017 To 2022
August 10, 2018 | Lily VaronIn 2015, China surpassed the US to become the largest eCommerce market in the world. China now accounts for 83% of all online retail sales...
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Report The Forrester Wave™: Development-Only Public Cloud Platforms, North America, Q2 2018
The 11 Providers That Matter Most And How They Stack Up
In our 27-criteria evaluation of development-only public cloud platform providers, we identified the 11 most important vendors — Alibaba, Amazon Web Services (AWS), CenturyLink, Google, IBM,...
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Report Walled Garden No More: Digital China Goes Global
Southeast Asia Is The Beachhead Of China's Global Digital Expansion
April 2, 2018 | Xiaofeng WangChina is leaping forward; its digital innovations are no longer confined within the walled garden. Most business leaders aren't seeing the inroads that Chinese digital...
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Report The Top 10 Facts That Every Tech Leader Should Know About Cloud Standards And Open Source
...and open standards are two frequently confused topics. In the world of cloud computing, both are important to the modern digital executive. In this report,...
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Report The Coming Consolidation Of Cloud
Cloud CRM, Desktop Apps, And Platforms Are Already Oligopolies; It's Time For CIOs To Deal With The Risks Of Cloud Vendor Lock-In
...the accelerating needs of customers, more and more are turning to the cloud to provide the agility and flexibility needed to be successful. As the...
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Report Now Tech: Predictive Analytics And Machine Learning Solutions In China, Q3 2018
Forrester's Overview Of 22 PAML Providers In China
July 17, 2018 | Charlie DaiYou can use predictive analytics and machine learning (PAML) solutions to build predictive models and generate insights. But to access these benefits, you'll first have to select from a diverse set...
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Report The Public Cloud Can Be Your Enabler Of Business Innovation
January 19, 2018 | Tim SheedyCIOs are increasingly using public cloud services to enable business innovation. Infrastructure-as-a-service (IaaS) accelerates and simplifies tech deployments, while the continuous improvement of...
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Report The State Of CX Management In China, 2017
Build Stronger Management Capabilities To Improve Customer Experience
September 18, 2017 | Riccardo PastoChinese firms are investing more effort and resources in customer experience (CX) as a differentiator and source of market strength. This report examines the findings from our 2017 CX management...
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Report The BATJ Firms Are Driving Digital Financial Services For All
Baidu, Alibaba, Tencent, And JD.com Are Innovating Financial Ecosystems In China And Around The Globe
January 3, 2019 | Meng Liu...fintech entities in 2018 — are now targeting financial services markets outside of China. However, their global expansion strategies will be very different from the strategies...
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Report Asia Pacific Tech Market Outlook For 2018 To 2019
Solid Economic Growth And Cloud Adoption Support 6% Growth In 2018 And 5% In 2019
...to shift toward software and services and away from hardware and telecom. Cloud solutions and business technology (BT) for winning, retaining, and serving customers will...
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Report OpenStack Fights To Defend Its Claim As A Standard
Its Future Sits Quietly Within Your Private Cloud, Outside The US, And Among Telecommunications Providers
OpenStack became a cloud platform standard in 2013. Since then, it has evolved and reached a less eventful stage of its life, losing some of...
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Report US Tech Market Outlook For 2018 And 2019
Cloud Powers Tech Spend To Nearly 7% Growth And Software To 8% Growth
July 2, 2018 | Andrew BartelsCIOs and other tech decision makers will see positive fundamentals in 2018 and 2019. This report lays out Forrester's analysis of how conflicting forces will affect US tech markets in 2018 and 2019...
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Report European Tech Market Outlook For 2017 To 2018
The Cloud Will Accelerate BT, While Firms Maintain A Cautious Approach To Tech Spending
...room in their tight tech budgets for investing in business technology (BT). Rising adoption of cloud solutions will help them achieve these two offsetting goals.
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Report Blockchain Is Years From Curing Cross-Border Payment Pains
Distributed Ledger Technology Has Potential But Faces Significant Obstacles
December 14, 2018 | Meng LiuAlthough the winter of cryptocurrency has arrived in China, the underlying technologies — blockchain or distributed ledger technology (DLT) — remain one of the hottest tech topics...
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Report Vendor Landscape: IoT Software Platforms
Infrastructure and operations (I&O) executives must navigate a fragmented landscape of vendors and service providers, all positioning their products and solutions as internet-of-things (IoT)...
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Report Drive Digital Innovation With Blockchain
China's Blockchain Market Is Entering The Era Of Blockchain 2.0
April 10, 2017 | Charlie Dai, Eryan Zhou...and introduces the landscape of blockchain vendors and their interrelationships to give CIOs and EA pros a holistic view of the blockchain ecosystem in China.
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Report Adapt Your Network Strategy To Thrive In A Shifting Ecosystem
Old And New Players Disrupt Standards And Solutions In The Communication Market
July 28, 2017 | Sophia I. Vargas, Andre KindnessBusinesses increasingly depend on cloud to help deliver differentiated services to customers. As a consequence, rampant adoption of new infrastructure platforms has changed the composition...
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Report The Forrester Wave™: Unified Communications And Collaboration, Q3 2017
Evaluating The Leading UC&C Vendors That Can Provide A Diversity Of Deployment Options, Including UCaaS, Hosted, Hybrid, And On-Premises
September 27, 2017 | Art SchoellerIn our 29-criteria evaluation of unified communications and collaboration (UC&C) providers, we identified eight of the most significant ones — Alcatel-Lucent (ALE), Avaya, Cisco, Microsoft, Mitel,...
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Report The Future Of Data Security And Privacy: Growth And Competitive Differentiation
Vision: The Data Security And Privacy Playbook
Data is the lifeblood of digital businesses; protecting it from theft, misuse, and abuse is the top responsibility of every security and privacy leader. Hacked customer data can erase millions in...
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Report The Canadian Tech Market Outlook For 2018 To 2019
5% Growth In 2018 Will Slow To Under 4% In 2019
...and real estate market threaten to undermine business investment. Meanwhile, new public cloud offerings in Canada are presenting CIOs with a fresh set of opportunities...
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Report Forrester's Risk-Centric Identity And Access Management Process Framework
Processes: The Identity And Access Management Playbook
Identity and access management (IAM) processes get complex and convoluted, which makes it challenging to protect against new or emerging threats and creates a range of consequences for customers...
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Report CISOs, Get Ready To Pay More As Tech Titans Enter The Security Market
Alphabet, Amazon, And Microsoft Seek To Remake The Cybersecurity Landscape
...vendors by delivering security capabilities to where client workloads are moving: the cloud. This report helps S&R pros prepare to work with these new security...
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Report Chinese Banks Must Embrace Customer Experience To Achieve Sustainable Growth
Traditional Banks Need To Up Their CX Game To Stay Relevant In An Increasingly Competitive Market
March 20, 2017 | Riccardo PastoTo achieve sustainable business growth in an increasingly competitive market, Chinese banks can no longer rely on commoditized products and services. Innovative banks that create value for their...
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Report Proactively Protect Customers From Fraud, Cybercrime, And Privacy Abuses
Intermediate Level: Technology Practices For Cybersecurity And Privacy
CIOs and technology leaders in the intermediate phase of the journey to cybersecurity and privacy maturity must ensure that security travels with the data and position data security and privacy as...