12 results for "leah buley" in
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Recruiting Methods For Customer Understanding Research
April 8, 2016
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Prototyping Methods, From Low-Fidelity To High-Fidelity
February 8, 2016
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Report How To Recruit Customers For Research
April 8, 2016 | Leah BuleyCustomer experience (CX) professionals know that they need to involve customers, but they don't always know how to do it. Direct research with customers is essential for properly understanding...
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Report How To Prototype Like A Pro
Processes: The Digital Customer Experience Improvement Playbook
February 8, 2016 | Leah BuleyOnly 13% of firms say that they regularly use prototyping and iteration in their customer experience (CX) design process, despite their wide regard as best practices. This is a miss. Prototyping...