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  • Dan Bieler

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  • Report Make Omnichannel A Cornerstone Of Your Telecom Digital Transformation

    Most Telcos Underestimate The Significance Of The Omnichannel Opportunity For Their Digital Transformation
    March 17, 2017 | Dan Bieler

    Offering customers seamless omnichannel experiences is critical for telcos' digital transformation efforts. Today, customers expect to use a variety of digital touchpoints. Omnichannel affects...

  • Report Understanding Cisco's Role In Your BT Strategy

    Recalibrate Your Cisco Relationship And Investments To Align With Your Business Technology Strategy
    August 26, 2015 | Dan Bieler

    As the business technology (BT) agenda gains momentum, CIOs will reassess and evolve their technology vendor portfolio. CIOs need to evaluate if their main technology vendors support the required...

  • Report Quick Take: Observations From IFA 2014

    CIOs Need To Recognize The Value Of Consumer Electronics For Their Business Technology Strategies
    September 11, 2014 | Dan Bieler

    Forrester recently visited the oldest and largest global consumer electronics trade fair, Internationale Funkausstellung (IFA), which took place in Berlin. IFA 2014 demonstrated that smart consumer...