Sharyn Leaver

VP, Group Director serving CIOs

Sharyn leads the research organization that serves CIOs, Enterprise Architecture Professionals, and Application Development & Delivery Professionals. Her team's research agenda includes all aspects of technology leadership — from strategic planning to emerging technology selection and implementation. Sharyn delivers strategic guidance, helping CIOs and other leaders adopt the processes and technologies that will help their firms win, serve, and retain customers.

Previous Work Experience

Previously at Forrester, Sharyn served as research director for the CIO, business process and applications, and consumer markets research teams. As an analyst, Sharyn researched enterprise applications, business process management tools, and several emerging technologies in consumer-driven and manufacturing industries such as life sciences, healthcare, retail, and consumer products.

In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.

Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.

Education

Sharyn holds a B.S. in computer information systems technology from Purdue University. She also holds a M.S. in medical informatics from Northwestern University. 

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42 results in Everything

  • Michele Pelino
  • For Infrastructure & Operations Professionals

    Report:The Internet Of Things Heat Map, 2016

    Where IoT Will Have The Biggest Impact On Digital Business

    Internet of Things (IoT)-enabled applications are poised to revolutionize digital customer experience and enhance digital operational excellence — but where will they apply at your company? Some key...

    • Downloads: 1028
  • For Infrastructure & Operations Professionals

    Report:TechRadar™: Internet Of Things, Q1 2016

    Software Technologies For IoT Have Hit The Growth Phase, But Security And Standards Lag

    Firms are using Internet-connected sensors and actuators to improve business ops and transform products. But Internet of Things (IoT) technologies are diverse and immature — making it a struggle for...

    • Downloads: 852
  • For Infrastructure & Operations Professionals

    Report:Inquiry Spotlight: Five Ways To Energize Your Business With The Internet Of Things

    Insights From Forrester's Connected World Inquiries

    Forrester receives thousands of inquiries each year on various topics, which provide insight into the challenges our clients face. In the past year, we've received a significant number of inquiries...

    • Downloads: 521
  • For Infrastructure & Operations Professionals

    Report:Quick Take: Zebra Strengthens Its Connected World Platform With Motorola Solutions

    Combined Company Assets Enhance Reach Of Zebra's Zatar Platform

    On April 15, 2014, Zebra Technologies announced its intent to purchase Motorola Solutions' enterprise business unit for $3.45 billion using cash and debt. This gives Zebra comprehensive asset...

    • Downloads: 115
  • For Infrastructure & Operations Professionals

    Report:Quick Take: Cisco Makes Its Long-Expected Change In Leadership

    Customers Are Safe As John Chambers Passes The Baton To Chuck Robbins

    John Chambers has been the face of Cisco for 20 years. Although an icon of the technology industry, his succession was inevitable. On May 4, 2015, Cisco made the formal announcement that Cisco...

    • Downloads: 58
  • For Infrastructure & Operations Professionals

    Report:Predictions 2015: Infrastructure & Operations Prioritizes Pursuing The BT Agenda

    I&O's Key Agenda Requires Evolutionary Changes

    In 2014, the role of the infrastructure and operations (I&O) professional has been reshaped by trends like social, mobile, Agile, and cloud — but it's time to get ready for what's around the...

    • Downloads: 365
  • For Infrastructure & Operations Professionals

    Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

    2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

    • Downloads: 407
  • For eBusiness & Channel Strategy Professionals

    Report:Predictions 2016: The Digital Store Engagement Surprise

    Retailers Will See Better Engagement At Last — But It Will Come From Improved Operations

    eBusiness and technology management leaders are about to reap real benefits from some digital initiatives — but not all. Trying to engage shoppers via digital store experiments like beacons...

    • Downloads: 377
  • For Infrastructure & Operations Professionals

    Charts & Figures:Forrester Inquiries Highlight Increased Interest In Internet-Of-Things/M2M

    Insights From Forrester's Connected World Inquiries

  • For Infrastructure & Operations Professionals

    Report:Bridge The Broken Internet-Of-Things Promise

    In Retail, Hospitality, And Travel, The Promise Of IoT And Wearable Technologies Exceeds The Current Capacity To Execute

    Internet-of-Things technologies have shown the potential to help businesses deliver new digital customer experiences while achieving digital operational excellence on the back end in industries like...

    • Downloads: 439
  • For Infrastructure & Operations Professionals

    Report:IoT Success Requires A DevOps Mindset

    How To Wrap IoT Solutions With The Right Processes

    The IoT opportunity is taking enterprises by storm — but its newness means there are a lot of unknowns, including how to achieve operational excellence. The same DevOps principles that drive...

    • Downloads: 59
  • For Infrastructure & Operations Professionals

    Charts & Figures:The Rise Of Employee-Selected Devices In The Workplace

    Business Case: The Workforce Computing Playbook

  • For Infrastructure & Operations Professionals

    Report:Find The Sweet Spot For Your Bring-Your-Own-Device Program

    Infrastructure and operations (I&O) leaders have the opportunity to offload costs and responsibility while increasing productivity by launching formal bring-your-own-device (BYOD) programs that meet...

    • Downloads: 449
  • For Infrastructure & Operations Professionals

    Report:Improve Skills And Staffing For A Better Employee Tech Experience

    Organization: The Workforce Enablement Playbook

    Deploying and supporting new technologies to help their company's increasingly mobile workforce has led infrastructure and operations (I&O) leaders to revisit skills and staffing. I&O organizations...

    • Downloads: 401
  • For Infrastructure & Operations Professionals

    Report:Building The Business Case For A Bring-Your-Own-Device (BYOD) Program

    This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce enablement strategy. Supporting the growing number and increasing...

    • Downloads: 1595
  • For Infrastructure & Operations Professionals

    Report:Predictions 2016: Seven Gains In Workforce Tech

    Predictions: The Workforce Enablement Playbook

    Infrastructure and operations (I&O) leaders responsible for workforce technology play a critical role in their company's success in the age of the customer because to delight customers, your...

    • Downloads: 215
  • For Infrastructure & Operations Professionals

    Charts & Figures:Four Functional Elements Enable Connected World Solutions

  • For CIO Professionals

    Report:Predictions 2015: Software Platforms Drive Internet-Of-Things Adoption

    How The Connected World Will Advance

    The Internet of Things (IoT) has gotten huge visibility as firms like Cisco Systems and General Electric (GE) promote the size of the market and number of connected devices and IBM talks about...

    • Downloads: 944
  • For Security & Risk Professionals

    Report:Define A Compelling Strategy To Secure And Protect Mobile Moments

    Strategic Plan: The Mobile Security Playbook

    Forrester designed this report to help security and risk (S&R) leaders develop comprehensive strategic mobile security plans to secure and protect both employees' and customers' mobile moments...

    • Downloads: 914
  • For Security & Risk Professionals

    Report:Secure IoT As It Advances Through Maturity Phases

    Predict And Prevent Attacks Targeting The Internet Of Things

    The Internet of Things is not a future trend; it is here today, and the risk of attack is real. IoT exploits are reported occurring with increasing frequency, creating a state of concern for...

    • Downloads: 265
  • For Infrastructure & Operations Professionals

    Charts & Figures:Many Global Firms Are Introducing Or Expanding A BYOD Program To Support Employees

  • For CIO Professionals

    Report:Predictions 2016: IoT's Impact Inside Companies

    How The Internet Of Things Will Challenge CIOs To Evolve How Their Firms Operate And Engage With Customers

    Internet of Things (IoT) hype will continue in 2016, but what CIOs should pay attention to instead is the fact that IoT will drive concrete change inside their companies in critical areas like data...

    • Downloads: 571
  • For Infrastructure & Operations Professionals

    Report:Ten Ways Technology Will Drive Workforce Success In 2015

    Infrastructure and operations (I&O) leaders responsible for workforce technology play a critical role in their company's success in the age of the customer, where your company's employees need your...

    • Downloads: 322
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Mobile Device Life-Cycle Services

    Ten Elements Transform Your Employee Experience

    Mobile devices, smartphones, and tablets are transforming how your company engages with employees and customers. Thus, infrastructure & operations (I&O) executives must establish a comprehensive...

    • Downloads: 188
  • For Infrastructure & Operations Professionals

    Report:Automate I&O To Answer Digital Disruption

    Part 1 Of The Automation Manifesto Series

    Before commercial computing became the norm in enterprises, manufacturing companies implemented industrial process control solutions based on analog and then digital computers to automate processes...

    • Downloads: 184