CX APAC

May 11 – 12  |  Live Virtual Experience

Janelle Estes

Chief Insights Officer, UserTesting

Janelle brings more than 15 years of experience conducting large-scale customer research initiatives for B2C and B2B companies. She’s responsible for stewarding the future of Human Insight and translating that into opportunities to evolve the UserTesting platform. Janelle’s background includes research roles at Nielsen Norman Group and Forrester Research.