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Sherrie Austin

CCXP, Regional Sales Director, InMoment

Sherrie believes that everyone in life has a primary question that drives them. Hers is “why do people think what they think and do what they do?” She has spent 25+ years working to help clients understand why customers would love them or why they would leave them. Sherrie addresses this question through a services and consulting lens, aided by technology and marketing scientists. Her focus spans customer experience (CX) and employee experience (EX).

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