Stephen Powers

Vice President, Research Director serving Application Development & Delivery PROFESSIONALS

Stephen serves Application Development & Delivery Professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.

Previous Work Experience

Stephen came to Forrester with many years of experience in IT management and application development. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of customer resource management (CRM), asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, web content management, eCommerce, search applications, and data warehousing.

Education

Stephen earned a B.S. in Electrical Engineering from Villanova University and an M.B.A. from Babson College.

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5 results in Reports

  • Stephen Powers
  • Business Technographics
  • For Application Development & Delivery Professionals

    Report:Web Content Management Is Alive And Well in 2011 Thanks To Online Customer Experience

    Findings From Forrester's Q1 2011 Web Content Management Survey

    Forrester recently surveyed 260 content and collaboration (C&C) professionals with decision-making roles in web content management (WCM) about their WCM strategies for the coming year. Enterprises...

    • Downloads: 1144
  • For Enterprise Architecture Professionals

    Report:Update 2010: Topic Overview: Enterprise Content Management

    Enterprise content management (ECM) continues to attract interest from organizations trying to manage the explosion of unstructured content. Enterprises want three things from ECM: to help make...

    • Downloads: 3730
  • For Application Development & Delivery Professionals

    Report:Web Content Management Will Weave Its Way Into More Enterprise Applications

    Findings From Forrester's January 2010 Global Web Content Management Online Survey

    Forrester recently surveyed 225 information and knowledge management (I&KM) professionals with Web content management (WCM) decision-making or influencer roles about their WCM strategies for the...

    • Downloads: 969
  • For Application Development & Delivery Professionals

    Report:The Four Decision Factors For Open Source Enterprise Content Management

    Open source enterprise content management (ECM) initiatives are common in small and medium-sized businesses (SMBs) or in department-level projects. Yet information and knowledge management (I&KM)...

    • Downloads: 904
  • For Enterprise Architecture Professionals

    Report:Trends In WCM: A Focus On Personalization, RIAs, Rich Media, And Analytics

    This Data Chart, based on data from Forrester’s October 2008 North America, Europe, and Asia Pacific Web Content Management Online Survey, shows the projected trends for Web content management (WCM)...

    • Downloads: 116