Tim Sheedy

Principal Analyst serving CIOs

Based in Sydney, Australia, Tim helps business and technology management leaders across Asia Pacific drive better customer outcomes using technology. He helps clients focus on business technology (BT) and identifies opportunities to drive real business outcomes through the use of BT. In the age of the customer, companies that embrace the right disruptive technologies are better positioned to meet their customers' needs in that time of need — Tim's role is to help clients set their technology strategy and embrace the digital disruption.

To define their digital transformation, mobile development, Internet-of-Things, and IT management/governance strategies, Tim has worked with leading-edge firms and governments across Australia, New Zealand, Singapore, India, Japan, and the rest of the Asia Pacific region. His relentless focus on customer outcomes helps clients transform their technology management teams from legacy cost centers to customer-focused innovation functions helping to drive their business in the digital age.

Previous Work Experience

Tim comes to Forrester with more than 10 years of ICT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted ICT vendors in designing solutions to better fit market requirements and helped user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of nonvoice products on what was, at the time, Australia's first high-speed 3G network. He also spent a number of years working as an independent mobile analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

Tim Sheedy's Research

  • For eBusiness & Channel Strategy Professionals

    Report: 2016 Australian Mobile Banking Functionality Benchmark

    We used our Mobile Banking Functionality Benchmark methodology to evaluate the mobile banking offerings of four large retail banks in Australia on 40 criteria. While all four make it easy for cu...

  • For CIOs

    Report: CIOs Must Empower The Digital Workforce

    Operating systems are aging and new devices are entering the workforce — so CIOs in Australia are again looking to refresh their end user computing resources. You're undoubtedly transforming you...

  • For CIOs

    Report: Australian Tech Market Outlook, 2016 To 2017

    This is the time of year when CIOs and their business partners plan their 2016 tech budgets. To help CIOs with this process, this report provides our current forecast for the Australian tech mar...

  • For CIOs

    Report: Brief: It's Time For CIOs To Redefine "Business As Usual"

    For many CIOs, 2016 will be a tough year. In addition to ramping up business technology (BT) investments, there will be growing pressure to transform the rest of the technology management (TM) t...

  • For Application Development & Delivery Professionals

    Report: Brief: To Effectively Engage Customers, Target Them On The Right Device

    You need to make it easy for customers to interact and transact with your business. To achieve this goal, many companies seek to use a similar look and feel for all of their digital properties. ...

  • For Application Development & Delivery Professionals

    Report: Strong Partners Are Key To Successful BI Initiatives

    Business intelligence (BI) initiatives are unlike most other enterprise software projects. They do not fit well into the traditional software development life cycle (SDLC), and are notoriously d...

  • For Sourcing & Vendor Management Professionals

    Report: Forrester BI Consulting And System Integration Vendor Selection Tool

    Similar to the Forrester Wave, this provider selection tool allows a user to enter its own weightings or use Forrester's default weightings to score particular BI consulting and systems integrat...

  • For CIOs

    Report: Insights For CIOs: Make Mobility Standard Business Practice

    The Internet and the mobile Internet have effectively combined — driven by the improvement in networks, devices, and operating systems. This means that we no longer have to consider mobili...

  • For CIOs

    Report: The Global Information Management Services Forecast: 2007 To 2012

    Information management solutions are moving to the center of IT strategies as a way of driving IT and business alignment and delivering real and visible value to the business. And wherever there...

  • For Sourcing & Vendor Management Professionals

    Report: The Forrester Wave™: EMEA SOA Systems Integrators, Q2 2009

    In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broa...

View all of Tim Sheedy's Research

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