Tim   Sheedy

Tim Sheedy

Principal Analyst Serving CIO Professionals

Based in Sydney, Australia, Tim helps business and technology management leaders across Asia Pacific drive better customer outcomes using technology. He helps clients focus on business technology (BT) and identifies opportunities to drive real business outcomes through the use of BT. In the age of the customer, companies that embrace the right disruptive technologies are better positioned to meet their customers' needs in that time of need — Tim's role is to help clients set their technology strategy and embrace the digital disruption.

To define their digital transformation, mobile development, Internet-of-Things, and IT management/governance strategies, Tim has worked with leading-edge firms and governments across Australia, New Zealand, Singapore, India, Japan, and the rest of the Asia Pacific region. His relentless focus on customer outcomes helps clients transform their technology management teams from legacy cost centers to customer-focused innovation functions helping to drive their business in the digital age.

Previous Work Experience

Tim comes to Forrester with more than 10 years of ICT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted ICT vendors in designing solutions to better fit market requirements and helped user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of nonvoice products on what was, at the time, Australia's first high-speed 3G network. He also spent a number of years working as an independent mobile analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

Tim Sheedy

Principal Analyst Serving CIO Professionals

Based in Sydney, Australia, Tim helps business and technology management leaders across Asia Pacific drive better customer outcomes using technology. He helps clients focus on business technology (BT) and identifies opportunities to drive real business outcomes through the use of BT. In the age of the customer, companies that embrace the right disruptive technologies are better positioned to meet their customers' needs in that time of need — Tim's role is to help clients set their technology strategy and embrace the digital disruption.

To define their digital transformation, mobile development, Internet-of-Things, and IT management/governance strategies, Tim has worked with leading-edge firms and governments across Australia, New Zealand, Singapore, India, Japan, and the rest of the Asia Pacific region. His relentless focus on customer outcomes helps clients transform their technology management teams from legacy cost centers to customer-focused innovation functions helping to drive their business in the digital age.

Previous Work Experience

Tim comes to Forrester with more than 10 years of ICT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted ICT vendors in designing solutions to better fit market requirements and helped user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of nonvoice products on what was, at the time, Australia's first high-speed 3G network. He also spent a number of years working as an independent mobile analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

Tim Sheedy's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Predictions 2018: Automation Alters The Global Workforce

    Ten Key Developments In Automation Reshape The Industry In 2018

    November 9, 2017 Chris Gardner, J. P. Gownder, Craig Le Clair, Elinor Klavens, Joseph Blankenship, Tim Sheedy, Robert Stroud, Diego Lo Giudice

    Automation has been one of the most profound and disruptive forces in human history. The market for automation in many forms will accelerate faster in 2018 as firms look to squeeze performance and insights out of previously commodity operations. Companies that master automation will dominate their industries. This report outlines Forrester's 10 key predictions for the evolution of automation in 2018 and prescribes the optimal ways for Infrastructure and operations (I&O) leaders to respond.

  • For CIO Professionals

    REPORT: How To Work Smarter With Customer Experience Teams

    CIOs Have A Key Role To Play In Improving Customer Outcomes

    July 17, 2017Tim Sheedy

    CIOs and their technology organizations develop and manage the systems that support nearly every customer experience (CX). But few tech organizations are integrated with their CX peers, and many don't even have a close working relationship. Read this report to find out how CIOs can help their CX peers deliver better customer outcomes.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: BI Platform Implementation Service Providers In Asia Pacific, Q3 2017

    The Top 11 Providers Impress With Their Breadth, Depth, Execution, People, And History Of Success

    July 6, 2017Tim Sheedy, Frederic Giron, Boris Evelson

    In our 18-criteria evaluation of business intelligence (BI) platform implementation service providers (BIPISPs) in Asia Pacific, we identified the 11 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EY, Hewlett Packard Enterprise (HPE), IBM, Infosys, PwC, TCS, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs and their application development and delivery (AD&D) teams working on BI initiatives and looking to procure BI professional services make the right choice.

  • For CIO Professionals

    REPORT: Speed And Innovation Drive CIO Success

    Bimodal Dinosaurs Won't Be Able To Lead Their Companies To Success

    April 24, 2017Tim Sheedy, Matthew Guarini

    CIOs and tech teams play critical roles in enabling organizations to use technology and deliver on customer promises. One of the most important success factors is the ability to drive innovation and move your team at the pace that customers and the business demand. To deliver the speed and innovation their business requires, some CIOs have embraced bimodal IT, but this is an outdated approach that won't deliver. This report shows CIOs what changes to make to deliver business technology, improve the customer experience, and help the business succeed.

  • For CIO Professionals

    REPORT: Applying Forrester's International Research On Enterprise Public Cloud Platforms

    Understand The Local Differences That Affect Your Cloud Plans, Using Four Forrester Wave™ Evaluations From Around The World

    January 30, 2017 Paul Miller, John R. Rymer, Michael Barnes, Dave Bartoletti, Charlie Dai, Frank Liu, Tim Sheedy

    In a series of four tightly connected Forrester Wave reports, we evaluated the 18 most significant providers of public cloud platforms. Separately, these reports evaluated vendors in four contexts: globally, in Australia and New Zealand, in Europe, and in China. This report highlights similarities and differences we observe across regions. It helps CIOs select the right public cloud platform partner, accounting for regional as well as global requirements.

View all of Tim Sheedy's Research

Clients Who Work With Tim Sheedy Also Work With:

View all related analysts