Tim Sheedy

Principal Analyst serving CIOs

Based in Sydney, Australia, Tim helps business and technology management leaders across Asia Pacific drive better customer outcomes using technology. He helps clients focus on business technology (BT) and identifies opportunities to drive real business outcomes through the use of BT. In the age of the customer, companies that embrace the right disruptive technologies are better positioned to meet their customers' needs in that time of need — Tim's role is to help clients set their technology strategy and embrace the digital disruption.

His main focus is mobile: a technology that's driving significant disruption across all industries and all geographies. Tim helps companies in Asia Pacific develop better mobile outcomes for their customers. With a focus across the mobile value chain — from internal employee developments to external customer or partner-facing services — he educates, informs, and guides clients on mobile decisions. Tim works with many clients across retail, travel, banking, insurance, construction and engineering, consumer packaged goods (CPG), healthcare, and more to advise and guide the development of their mobile strategies.

Previous Work Experience

Tim comes to Forrester with more than 10 years of ICT analyst experience with ICT vendors and IT research providers. Most recently, he was the research director of IT solutions at IDC in Australia, where he assisted ICT vendors in designing solutions to better fit market requirements and helped user clients with their strategies to improve the effectiveness of their IT functions. In this role, he developed a reputation as a respected and sought-after industry analyst and an entertaining and informative public speaker on many of the key trends in the IT market.

Prior to this role, Tim worked with Hutchison 3G as an analyst, helping to launch and optimize its direct sales channels and developing strategies to increase the use of nonvoice products on what was, at the time, Australia's first high-speed 3G network. He also spent a number of years working as an independent mobile analyst. In addition, he worked for IDC in the UK, managing its European Wireless & Mobile Communications research program.

Tim is a highly regarded industry speaker, presenting regularly to CIOs and senior IT and business audiences at IT conferences in Asia Pacific and across the globe.

Education

Tim holds a bachelor's degree in marketing and research from the University of Technology, Sydney.

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78 results in Reports

  • Tim Sheedy
  • For CIO Professionals

    Report:Asia Pacific CIOs: Start Your Digital Journey With Mobile

    The Mobile Mind Shift Is Already Underway — Ensure That Your Company Doesn't Fall Behind

    CIOs in Asia Pacific are working with other business leaders to drive their companies' digital initiatives. Most of the region's CIOs focus on digitizing back-end systems and processes to enable...

    • Downloads: 18
  • For CIO Professionals

    Report:Benchmarking Australia And New Zealand Technology Budgets In 2015

    CIOs Answer The Call To Support Digital Customer Needs

    Setting technology budgets for the coming year is a challenge for CIOs as they attempt to manage conflicting agendas. Facing pressure to decrease spending at the same time that technology is becoming...

    • Downloads: 69
  • For CIO Professionals

    Report:Welcome To The World Of Watson Engagement Advisor

    Cognitive Computing Tackles Customer Engagement

    In 2014, IBM launched the Watson Group, its first new business unit in 19 years, to bring Watson to the market as a business technology application. Watson's unique value lies in its ability to take...

    • Downloads: 133
  • For CIO Professionals

    Report:Predictions 2015: Mobile Strategies Will Be Critical To Serving Asia Pacific Customers

    CIOs Must Embrace Mobility To Support Digital Transformation

    Mobile isn't only the new digital hub; it's also becoming the bridge to the physical world. Mobile won't affect just your digital operations — it will transform your entire business. In Asia...

    • Downloads: 161
  • For CIO Professionals

    Report:Predictions 2015: Mobile Customer Experience Will Fuel Digital Transformation In Asia Pacific

    CIOs must shift their focus to winning, serving, and retaining customers — so although technology leaders in Asia Pacific (AP) will be seeking a moment to catch their breath after a year...

    • Downloads: 293
  • For Marketing Leadership Professionals

    Report:The New Mobile Mind Shift Index: Australia

    Shifted Consumers Are Young And Affluent

    You can better connect with your customers by engaging with them in their mobile moments. But which customers are ready? In this report, we introduce the newly revised Mobile Mind Shift Index (MMSI)...

    • Downloads: 70
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 6

    Australians Use Apps For Utilitarian Purposes

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in the design and development of their companies' mobile strategy. While marketing...

    • Downloads: 52
  • For CIO Professionals

    Report:Understanding The Australian And New Zealand Mobile Information Worker, Part 3

    ANZ Businesses Take A Conservative Approach To BYOD

    Bring-your-own-device (BYOD) is no longer the hot topic it once was — and that's because it has already happened. Even at businesses that resisted the change or took no action, smartphones,...

    • Downloads: 67
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 5

    Males And Females Have Different Smartphone Usage Patterns

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in the design and development of their companies' mobile strategy. While marketing...

    • Downloads: 70
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 4

    Communications Still Drives Smartphone Usage

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in the design and development of their companies' mobile strategy. While marketing...

    • Downloads: 68
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 3

    Tablet Adoption By Gender

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in the design and development of their companies' mobile strategy. While marketing...

    • Downloads: 84
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 2

    Smartphone Adoption By Age

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in the design and development of their companies' mobile strategy. While marketing...

    • Downloads: 86
  • For CIO Professionals

    Report:Asia Pacific Budgets And Priorities In 2014

    Customer Obsession Gains Urgency Among CIOs

    As Asia Pacific technology market growth continues to come under pressure in 2014, customer obsession is becoming increasingly important for CIOs — just as for CEOs, department heads, and...

    • Downloads: 154
  • For CIO Professionals

    Report:Understanding Mobile Information Workers In Australia And New Zealand, Part 2

    Tablet Penetration Is Growing, But Business Use Is Low

    Bring-your-own-device (BYOD) is no longer the hot topic it once was — and that's because it has already happened. Even at businesses that resisted change or took no action, smartphones,...

    • Downloads: 89
  • For CIO Professionals

    Report:Understanding Mobile Information Workers In Australia And New Zealand, Part 1

    Smartphones Are Emerging As An Important Productivity Tool

    Bring-your-own-device (BYOD) is no longer the hot topic it once was — and that's because it has already happened. Even at businesses that resisted change or took no action, smartphones,...

    • Downloads: 110
  • For CIO Professionals

    Report:Understanding The Australian Mobile Customer, Part 1

    Smartphone Adoption By Gender

    In the age of the customer, CIOs and the technology management organizations they lead must take an active role in designing and developing their companies' mobile strategy. While marketing...

    • Downloads: 105
  • For CIO Professionals

    Report:Benchmarking Australia And New Zealand Technology Budgets And Priorities In 2014

    CIOs Begin Supporting The Shift To The Age Of The Customer

    Setting, adjusting, and managing technology budgets is a challenge even in good years — and few CIOs would argue that there are many good years anymore! Even in growth times, CIOs face pressure...

    • Downloads: 226
  • For CIO Professionals

    Report:ASEAN CIOs Will Face Tighter Budgets And Shifted Priorities In 2014

    The growth of the technology industry in ASEAN in 2014 will likely mirror that of the region's GDP — that is, it will lack intensity and vigor as CIOs continue to face pressure to cut...

    • Downloads: 139
  • For CIO Professionals

    Report:Asia Pacific CIOs Step Confidently Into 2011

    Businesses in Asia Pacific are looking forward to 2011 with renewed vigor and enthusiasm. Forrester's recent Forrsights survey looks at IT budgets and priorities and highlights how CIOs across...

    • Downloads: 297
  • For CIO Professionals

    Report:The Asia Pacific IT Market Comes Of Age

    It's Time To Review Your Asia Pacific Strategy

    The Asian IT market is set for considerable growth over the next few years as the fast-growth economies move on from the financial crisis and return to high gross domestic product (GDP) growth mode....

    • Downloads: 765
  • For CIO Professionals

    Report:Cloud Services In ANZ Begin To Mature

    CIOs Should Step Cautiously — Not All Segments Are Market-Ready

    CIOs in Australia and New Zealand (ANZ) are beginning to examine the impact cloud can have on their businesses. This is the first step in broad market adoption of cloud computing. Before they make...

    • Downloads: 465
  • For CIO Professionals

    Report:Benchmarking Asia Pacific CIOs' Attitudes Toward Cloud Computing

    In mid-2010, Forrester surveyed 598 CIOs and other senior IT managers across Australia, China, Hong Kong, India, Japan, and New Zealand on their current cloud implementations and their plans for and...

    • Downloads: 661
  • For CIO Professionals

    Report:Benchmarking ANZ IT Budgets And Priorities

    CIOs Drive IT Efficiency To Free Up Resources For Business Priorities

    CIOs across Australia and New Zealand are emerging from the global financial crisis with a renewed vigor to ensure they effectively meet the needs of the rest of the business. However, their keen...

    • Downloads: 368
  • For CIO Professionals

    Report:Insights For CIOs: Make Mobility Standard Business Practice

    The Internet and the mobile Internet have effectively combined — driven by the improvement in networks, devices, and operating systems. This means that we no longer have to consider mobility a...

    • Downloads: 1291
  • For CIO Professionals

    Report:ANZ CIOs Should Experiment With The Cloud In 2010

    Cloud computing is coming to your organization — if it is not there already. However, most IT organizations in Australia and New Zealand (ANZ) do not have a full understanding of the impact...

    • Downloads: 431