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For Security & Risk Professionals
Continuous Improvement: The Identity And Access Management Playbook
How do you avoid a culture of identity and access management (IAM) complacency and mediocrity in your organization? Over time, particularly in large organizations, individuals and teams get into bad...
- Downloads: 364
For Application Development & Delivery Professionals
Organization: The Contact Centers For Customer Service Playbook
Contact center applications frequently require special service levels — such as uptime, performance, and scale — that exceed typical requirements for enterprise applications. Configuring...
- Downloads: 371
For CIO Professionals
From Technology Foundations To Business Outcomes
Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effort...
- Downloads: 1413
For Enterprise Architecture Professionals
Vision: The Information Strategy And Architecture Playbook
A veritable flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the...
- Downloads: 572