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For Customer Insights Professionals
Loyalty technologies play a central role in the execution and differentiation of customer loyalty programs and, more specifically, in driving consumer participation in a program across channels...
- Downloads: 878
For Application Development & Delivery Professionals
Use These Technologies To Deliver Great Digital Customer Experiences
Consumers are dazzled by digital experiences that are enjoyable, innovative, and contextual. How are you going to keep up? Firms face an expanding ecosystem of technology supporting digital customer...
- Downloads: 995
For eBusiness & Channel Strategy Professionals
The Best Solutions Already Have Broad Adoption
As retailers look to become customer-obsessed in the age of the customer — through personalization 2.0, a single view of the customer, big data processing, and omnichannel engagement —...
- Downloads: 443