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For Enterprise Architecture Professionals
Suning, JD.com, And Yihaodian Implemented Their Own Versions Of The Agile O2O Architecture Framework
Enterprise architecture (EA) professionals who are putting customer experience (CX) at the top of their agenda should take a deep dive into China's retail industry. While the vertical still serves...
- Downloads: 143
For CIO Professionals
The Second In A Two-Part Series On Defining And Implementing Shared Services Or Local Capabilities
All CIOs wrestle with which processes, technologies, organizations, and roles should be consistent across the organization (enterprise) and which should be specific to a business unit or geography...
- Downloads: 199
For eBusiness & Channel Strategy Professionals
Road Map: The Retail Omnichannel Playbook
Omnichannel fulfillment programs have topped eBusiness priority lists for a number of years. And while there is no doubt that retailers understand the omnichannel mandate, many are unsure of where to...
- Downloads: 103
For Application Development & Delivery Professionals
Forrester's Retail Reference Architecture Enables Successful Response To Digital Disruption
Application development and delivery (AD&D) professionals have to engineer differentiating connected consumer experiences from a web of overlapping systems of engagement such as eCommerce, supply...
- Downloads: 184