Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Refine your results

Date Range

Role

Methodology

Topics

Market Imperatives

8 results in Everything

  • Kyle McNabb
  • For CIO Professionals

    Report:The CIO's Blueprint For Strategy In The Age Of The Customer

    Four Imperatives To Establish New Competitive Advantage

    Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to redefine...

    • Downloads: 657
  • For CIO Professionals

    Blog:Saying CX Is A Priority Is Easy. Following Through On It Is Tough.

    Any executive can say they place great priority on customer experience (CX). In fact, 74% of executives state their top 2015 priority is improving CX. And if you’re a Forrester client, you...

    • For CIO Professionals

      Blog:Top Technologies For Your BT Agenda

      Your business executives seek top line growth – 7 out of every 10 we survey state growth is their top priority. Growth requires competitive advantage, but hanging on to yesterday’s...

      • For Application Development & Delivery Professionals

        Blog:Q&A With Greg Swimer, VP IT, Business Intelligence, Unilever

        In advance of next week’s Forrester’s European Business Technology Forums in London on June 10 and 11, we had an opportunity to speak with Greg Swimer about information management and how...

        • For CIO Professionals

          Report:Top Technologies For Your BT Agenda

          In today's competitive environment, investing in business technologies is central to companies' ability to win, serve, and retain customers. Business execs know this, but they don't think that their...

          • Downloads: 711
        • For CIO Professionals

          Blog:Building A Customer-Obsessed Operating Model

          Empowered customers, armed with ever-increasing digital capability, increasingly expect any information, any service, at their moment of need. We call this the age of the customer. Innovative brands,...

          • For CMO Professionals

            Report:The CMO's Blueprint For Strategy In The Age Of The Customer

            Four Imperatives To Establish New Competitive Advantage

            Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to redefine...

            • Downloads: 603
          • For eBusiness & Channel Strategy Professionals

            Report:The eBusiness Professional's Blueprint For Strategy In The Age Of The Customer

            Four Imperatives To Establish New Competitive Advantage

            Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to redefine...

            • Downloads: 390