Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

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192 results in Reports

  • Tech Sector Economics
  • Past 12 months
  • For Infrastructure & Operations Professionals

    Report:Brief: New Memory Innovations Will Power Extreme Service Performance

    Flash Is Already Being Usurped In The Insatiable Quest For Speed

    Customer expectations for performance have skyrocketed, placing new demands on your infrastructure. Memory and storage bottlenecks have been critical limitations, but that is about to change. Recent...

    • Downloads: 78
  • For Application Development & Delivery Professionals

    Report:Vendor Landscape: Front-End Mobile Testing Tools

    Automated Testing Improves App Quality

    Mobile applications are the primary digital touchpoints for customers and employees, heightening the challenges for application development and delivery (AD&D) teams. Engaging, high-quality mobile...

    • Downloads: 288
  • For Application Development & Delivery Professionals

    Report:Navigate The Future Of CRM In 2016

    Vision: The CRM Playbook

    In the age of the customer, good customer experiences are the only source of competitive differentiation. Organizations use customer relationship management (CRM) as a foundational building block in...

    • Downloads: 394
  • For Application Development & Delivery Professionals

    Report:Digital Transformation Needs Mainframe DevOps

    Improving User-Facing Processes Means Streamlining Core Systems

    Successful digital businesses unleash the data and business processes encoded in their mainframe-based applications. Ad hoc integrations between systems of engagement and systems of record get them...

    • Downloads: 188
  • For Application Development & Delivery Professionals

    Report:Use Forrester's BI Pricing Analysis To Negotiate Better Deals

    Embrace Forrester's Approach To Get More Value For Your Money

    Many business intelligence (BI) vendors do not publish list prices. Some do not even provide list prices under nondisclosure agreements (NDAs) to their customers and prospects. Plus, BI pricing and...

    • Downloads: 149
  • For Application Development & Delivery Professionals

    Report:The ROI Of SaaS

    A Total Economic Impact™ Analysis Uncovers Long-Term Business Value, But Cost Savings Are Not Guaranteed

    Software-as-a-service (SaaS) is fast becoming a viable alternative for enterprise software across every business process category. But application development and delivery (AD&D) professionals must...

    • Downloads: 1945
  • For Infrastructure & Operations Professionals

    Report:Use An I&O Road Map To Lead I&O Into The Future

    Road Map: The I&O Transformation Playbook

    Infrastructure and operations (I&O) pros must architect, implement, and operate the production engine that supports — and preferably anticipates — the business' various applications and service...

    • Downloads: 637
  • For Infrastructure & Operations Professionals

    Report:The Future Of Jobs, 2025: Working Side By Side With Robots

    Automation Won't Destroy All The Jobs, But It Will Transform The Workforce — Including Yours

    There's a lot of talk these days about the bleak future of employment: Claims that robots will steal all the jobs are commonplace in the media and in academia. These concerns are driven by a host of...

    • Downloads: 759
  • For Application Development & Delivery Professionals

    Report:Agile Experts Focus On Downstream Delivery

    The 2015 State Of Agile Development: Agile Experts Have Valuable Lessons To Share In How They Apply DevOps

    There is no doubt that Agile is fueling all major software innovations in all global markets. Agile techniques create more value for the business, and faster, than traditional methods. But you won't...

    • Downloads: 284
  • For Infrastructure & Operations Professionals

    Report:Brief: Top 10 Facts Every I&O Pro Should Know About Cloud Economics

    All Business Runs On Money, But This Money Is Different

    Cloud's economic model is truly unique. It extends beyond basic variability and dictates how your cloud provider frames its services. Whether a cloud skeptic following a cloud-first mandate or one...

    • Downloads: 301
  • For CIO Professionals

    Report:Mobilize The Internet Of Things

    Prepare For The Mobile Dimension Of Your Internet-Of-Things Solutions

    The internet of things (IoT) helps produce business benefits through the extraction of insights from connected objects and the delivery of feature-rich connected products. IoT forces the CIO to...

    • Downloads: 382
  • For Application Development & Delivery Professionals

    Report:Vendor Landscape: Citizen Engagement Platforms

    Citizen Engagement Platforms Improve Outreach And Service Delivery

    Government decision-makers are increasingly being held accountable for programs and their budgets. As a result, they want to be sure that these programs meet the needs and expectations of their...

    • Downloads: 131
  • For Security & Risk Professionals

    Report:The 2016 State Of Endpoint Security Adoption

    Investments In Advanced Endpoint Controls Are Poised To Accelerate Over The Coming Year

    Every year, Forrester surveys thousands of security decision-makers and information workers globally from a wide range of industries and organization sizes. This report presents the most relevant...

    • Downloads: 239
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Private Cloud Overview

    Forrester has been tracking almost 50 private cloud service providers that deliver products or services to enterprises. This report refreshes Forrester's high-level overview of this landscape for...

    • Downloads: 999
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Private Cloud In North America, Q1 2016

    What's the future of private cloud? In North America, private cloud interest and adoption is alive and well. Many North American organizations fall short of a true cloud, but the intent is there....

    • Downloads: 702
  • For Enterprise Architecture Professionals

    Report:Architect Hybrid Cloud Management To Boost Your Digital Business

    Chinese Companies Are Undertaking The Journey Toward Hybrid Cloud Maturity

    Cloud is becoming the new norm for enterprises. More and more companies across the globe are using two or more private, hosted, or public cloud services, applying different technology stacks to...

    • Downloads: 262
  • For Infrastructure & Operations Professionals

    Report:Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook For 2015

    Most enterprises have adopted cloud computing in some form; the key question is where your organization falls. Are you ahead of your competitors or lagging the average enterprise? Understand the...

    • Downloads: 1011
  • For Application Development & Delivery Professionals

    Report:The Path To A New Supply Chain Management Software

    As your customers' expectations increase, you must improve the capabilities of your supply chain. Forrester speaks to far too many buyers who are cobbling together outdated technologies and Excel...

    • Downloads: 96
  • For Application Development & Delivery Professionals

    Report:Brief: Data Visualization Unlocks The Value Of Business Insights

    Have you ever wondered what's behind the age-old saying that a picture is worth a thousand words? How does that translate in practice into the world of data visualization? While there are many...

    • Downloads: 139
  • For Security & Risk Professionals

    Report:Rethinking Data Loss Prevention With Forrester's DLP Maturity Grid

    Data loss prevention (DLP) remains a key technology to help prevent the leakage and exfiltration of the firm's most sensitive data. Using client feedback, survey data, and input from security leaders...

    • Downloads: 2136
  • For Application Development & Delivery Professionals

    Report:Improve Quality And Speed With Application Testing In The Cloud

    The Scale, Speed, And Standardization Of Cloud Usually Benefits Testing In Many Ways

    Fast and easy accessibility, elastic scalability, and pay-per-use pricing models make cloud computing attractive for application development and delivery (AD&D) professionals looking to create a...

    • Downloads: 184
  • For Application Development & Delivery Professionals

    Report:Define Business Value In Collaboration

    Business Value: The Enterprise Collaboration Playbook

    Growing evidence points to a road to measuring collaboration success. Sales, customer service, and the supply chain are initial areas where collaboration adds measurable business value. Once...

    • Downloads: 1256
  • For CIO Professionals

    Report:Brief: Five Trends Shaping IoT Adoption In India

    Indian CIOs Will Focus On Connected Business Processes To Improve Manufacturing Efficiency

    Indian CIOs are exploring the internet of things (IoT) as an opportunity to help the business discover new efficiencies and new sources of competitive differentiation. While adoption is still in the...

    • Downloads: 99
  • For Application Development & Delivery Professionals

    Report:Digital Experience Technology And Delivery Priorities, 2016

    Benchmarks: The Digital Experience Delivery Playbook

    Forrester recently surveyed 115 technology, marketing, and business professionals with decision-making roles in customer-facing web and mobile experience delivery to ask about their strategies in...

    • Downloads: 290
  • For Security & Risk Professionals

    Report:Healthcare's IoT Dilemma: Connected Medical Devices

    Separating Fact From Fiction: The Real Risks Connected Medical Devices Pose

    The healthcare industry is coming off its worst year for data breaches, leaving patients and consumers wondering just how healthcare delivery organizations (HDOs) plan to turn things around....

    • Downloads: 256