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Description
The increase of data aggregated by companies, a heightened awareness of data privacy by consumers, and the introduction of government frameworks has made strong data governance a priority for companies in APAC. Particularly when using AI in the decision-making process, organizations are seeing an increasing need to use data to stay competitive — but must do so in an ethical and responsible way to maintain consumer trust.
In this session, Achim Granzen, principal analyst at Forrester, talks about the expanding role of data and technology governance in 2021 and how an increase in customer demand and regulatory activity will necessitate companies to take a closer look at their approach. He also discusses the necessity of building maturity in data and technology governance, compliance, and risk management.
Key takeaways:
- Data and technology governance must evolve to include privacy, ethics, and accountability.
- Organizations must mature their data and technology governance competencies across technology, process, and organizational dimensions.
- Privacy laws and consumer pressure will demand investment in technology and culture change.
- Make customer — and employee — trust your competitive advantage.
Target audience level: all levels
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