APM And BTM Market Analysis

IT and business services have grown exponentially in size, diversity, and complexity over the past years. The intricacy of many transactional business services has reached a point where the range of issues coming from multiple dependencies is way beyond team skills and cooperation. Consequently, the level of abstraction needed to control the new business services performances requires processing an increasing number of seemingly unrelated events and a better evaluation of the business impact of performance lapses.

Many products are offered on the market — using different technologies and approaches — but with the same goal of helping IT operations control the complexity of business services. In order to provide some guidance in product selection, Forrester reviewed 24 vendors in the application portfolio management (APM) and business transaction monitoring (BTM) space.

Agenda:

• The evolution of APM and BTM and the Forrester reference model
• The different types of solutions offered and their vendors
• The future evolution of APM-BTM

Vendors mentioned: AppDynamics, ASG Software Solutions, Aternity, BMC Software, CA Technologies, Compuware, Correlsense, dynaTrace software, Heroix, Hewlett-Packard, IBM, INETCO Systems, Knoa Software, Nastel Technologies, NetIQ, OPNET Technologies, OpTier, Oracle, Precise Software, Progress Software, Quest Software, ServicePilot Technologies, SL Corporation, Visual Network Systems