Skip to main content

Save or Share this Report


Chatbots: From Novelty to Essential Functionality

The Next Wave of Conversation

May 18, 2017


We find ourselves awash in chatbots, and most of them offer very limited, if any, value. That’s OK because, as is always the case with technology, a brighter future awaits when conversational computing will move from being a novelty to being essential. In this webinar, we introduce a framework for this coming wave of applications.

Key takeaways:

  • Rethink the way you approach conversational computing.
  • Learn a framework to approach these types of projects strategically.
  • Understand the types of conversational computing models in use today.
  • Learn the basics of risk/cost/reward analysis for essential conversational computing initiatives.

Get Access

Already a Client?

Log in to access this webinar.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.

Contact us to learn more.

Purchase Webinar

Price: $ 300.00(USD)


Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.