Skip to main content

Save or Share this Report

WEBINAR: Come Together (Right Now) To Deliver The Next Best Experience

May 29, 2019

Primary author headshot


The next analytical paradigm has arrived: introducing the next best experience (NBX). The NBX is the fourth iteration of the “next best” saga — preceded by next best product, offer, and action. Fully realized, it represents the ability to identify and deliver the right experience to the right customer in real time. This webinar dives into what NBX is, how to approach it analytically, and what it means to your organization.

Key takeaways:

  • Determine where your firm is on the path toward adopting NBX.
  • Learn how to orchestrate the next best experience.
  • Discover a new approach to the customer-centric and insights-driven organization.

Get Access

Already a Client?

Log in to access this webinar.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
Contact us to learn more.

Purchase Webinar

Price: $ 300.00(USD)


Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.