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Digital Operations Platforms For Services Businesses

Based On The Forrester Wave™

October 1, 2020

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Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their customers' customers. Unlike outdated ERP systems, today’s leading DOP providers exploit modern technologies such as AI and machine learning. This webinar showcases our recent Wave on leading DOP suites relevant for services businesses such as professional services, public services, and construction services.

Key takeaways:

  • Hear about how new ERP — which we call DOP — underpins digital business in services industries and the key shifts underway.
  • Learn about the capabilities of the top suites providers delivering DOP for large services businesses.

Target audience level: intermediate

Vendors mentioned: Deltek, FinancialForce, IFS, Infor, Microsoft, Oracle, Oracle NetSuite, Ramco, Sage Intacct, SAP, Unit4, and Workday.

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