Skip to main content

Save or Share this Report

For Customer Experience Professionals

WEBINAR: Forrester Futurology Episode II: Trends For 2016 And Beyond

June 1, 2016

This Webinar is part of a series.  You can view Forrester Futurology Episode I: Trends For 2016 And Beyond on-demand.


Come and listen to what Forrester thinks will be some groundbreaking trends over the next five to 10 years. We share early research findings on the ways we will leverage technology over the next decade to solve new and existing business challenges, win new clients, and retain existing ones. The blending of the physical and digital worlds is changing mobile, and this change is accelerating. This, in turn, is altering customer expectations for user experiences across all digital channels, including digital stores. Join us and take a peek into this future and learn what you can do now to prepare your business!

Key takeaways:

  • Learn which digital store initiatives drive ROI and what initiatives are just fluff with Adam Silverman.
  • Understand the future states of mobile experiences and what can be done now to prepare for them with Julie Ask.

Vendors mentioned: Apple, Celect, Facebook, Google, Reflexis, RetailNext, WeChat, and others.

Get Access

Already a Client?

Log in to access this webinar.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
Contact us to learn more.

Purchase Webinar

Price: $ 300.00(USD)


Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.