The cross-channel attribution market is an extremely fragmented list of players across the services and technologies space. Over the past two years, the attribution market has seen a variety of new entrants — from traditional marketing mix modeling providers to new startups and ad technologies. A broad array of vendors focus on cross-channel measurement, and marketers turn to these firms to provide guidance on development, management, and analysis of complex marketing efforts. These vendors provide what customers are looking for: turning insights into action, calculating accurate customer and channel performance metrics, providing a holistic view of the customer purchase path, and taming the messiness of big data.
Agenda:
- An Overview Of Cross-Channel Attribution Measurement
- The Cross-Channel Attribution Landscape
- The Forrester Wave Methodology And How We Approached The Evaluation
- The Key Findings And Why They Matter To Marketers
Key takeaways:
- Cross-channel measurement and insights are complex, but marketers and customer insights pros are leveraging more advanced techniques to measure performance and understand customer interactions.
- Attribution providers can act as strategic partners to help advise on top measurement and marketing planning decisions with a holistic approach to performance management.
- Key differentiators for vendors vary from data management to insights and activation.
Vendors mentioned:
Abakus, AOL/Convertro, eBay Enterprise, Google, Marketing Evolution, MarketShare, Rakuten DC Storm, and Visual IQ
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