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This teleconference features noted author and MIT lecturer Steve Spears and Forrester Vice President and Principal Analyst Craig le Clair in a lively exchange moderated by Forrester Vice President and Research Director Connie Moore. Steve and Craig will provide pragmatic and actionable advice to Business Process Professionals for how to build and sustain business process transformation and BPM programs. Steve will draw from his recent book, The High-Velocity Edge, and Craig will provide insights from Forrester's research on untamed business processes and dynamic case management solutions.
This teleconference will provide a precursor to Steve and Craig's keynote session at Forrester's Business Process Forum 2011 in Boston on Sept 22-23.
Agenda:
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Steven Spear is a deep thinker about business process management (BPM) disciplines. He pulls no punches when it comes to Six Sigma, Lean, and other process improvement methodologies that spring from the same root yet often compete for mindshare. In this i
Interest in case management has climbed higher and higher throughout 2009. Drivers include: 1) an increased need to manage the costs and risks of servicing customer requests — like loans, claims, and benefits; 2) a greater emphasis on automating and track
A business process — at its highest level — is any activity that helps an enterprise achieve its goals. Packaged and industry-specific applications form the transactional backbone for most critical business processes in enterprises and small and medium-si
Enterprise architecture is an important organizational interlock for security teams. To help better understand this, Vice President, Research Director Charlie Betz and Senior Analyst Carlos Rivera walk us through their research on the opportunities for collaboration between enterprise architecture and security to help security professionals better understand what the crossover is and what CISOs need to know to have a collaborative partnership. In this fireside chat, we identify links between Charlie’s research on enterprise architecture with the priorities of the security organization.Key takeaways:How enterprise architecture can help support the security teamHow security can help support enterprise architectureHow enterprise architecture can be an important stakeholder in Zero TrustTarget audience level: intermediate
So, your enterprise wants to become data-driven. You can implement the best data platforms, hire great people, and use the most sophisticated analysis techniques, but it’s all for naught if faulty analysis and human cognitive biases get in the way. The result? Poor business insights and data-driven decisions. Join this webinar to learn about seven data analysis failures to avoid. How many of these seven do you and/or your organization succumb to?Key takeaways: How human cognitive biases can lead to poor data analysis Seven data analysis failures to avoid (or exploit) Target level audience: beginner and intermediate
Cloud workload security (CWS) — including cloud security posture management, container security, and cloud workload protection — plays a very important role in migrating and maintaining security for cloud workloads. This webinar provides a market overview and high-level best practices for CWS deployment. Key takeaways: Get an overview of Forrester's cloud workload security evaluation. Review vendor profiles. Learn best practices. Discover Forrester’s predictions. Target audience level: beginner and intermediate
