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Description
How you respond and communicate to customers about a breach and other disruptive events like ransomware sets the tone for recovery. Breach notification is more than just a regulatory requirement; it's an opportunity if done right.
Key takeaways:
- Learn an approach for customer-first response using Forrester’s customer breach response lifecycle.
- Examine elements of a good response from other breaches.
- Gain an updated understanding of services providers that you can turn to for additional support.
Target audience level: beginner
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