ON-DEMAND Webinar

Improve Customer Experiences With Proactive Notifications

Original Broadcast Date:Apr 29th, 2021
RK
Rob KoplowitzVP, Principal Analyst
JA
Julie AskVice President, Principal Analyst
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Description

Process optimization and automation are an imperative for organizations undergoing digital transformation. As mobile notifications mature, they offer a powerful new mechanism that uses automation to create better experiences for customers, citizens, patients, and employees. This webinar provides guidance on this powerful emerging trend.

Key takeaways:

  • Learn how your process automation efforts can leverage notifications to dramatically improve customer experience.
  • Discover how notifications offer powerful interactions across your customer experiences.
  • Find out how to proceed and avoid pitfalls as this new capability emerges.

Target audience level: intermediate

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