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Description
Customer experience depends on how your company delights its customers and the agility and customer obsession of your employees. Your customers and employees interact with a variety of applications and services, which are the foundation of every business and organization. Because of that, managing the performance of these applications and services is more critical today than ever before. Application performance management (APM) solutions are focused on managing application and infrastructure performance to enhance business results, improve efficiency and productivity, and ultimately improve customer experience. The Forrester Wave for application performance management solutions considers 14 APM vendors and how they measure up on a variety of major criteria.
Key takeaways:
- Hear why this is so critical today and what the leading vendors can offer.
- Learn the benefits of an APM solution.
- Understand where the APM market is headed.
Vendors mentioned: AppDynamics, AppNeta, BMC, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise, IBM, ManageEngine, Microsoft, Nastel, Netscout, New Relic, and Riverbed.
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