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Customer experience depends on how your company delights its customers and the agility and customer obsession of your employees. Your customers and employees interact with a variety of applications and services, which are the foundation of every business and organization. Because of that, managing the performance of these applications and services is more critical today than ever before. Application performance management (APM) solutions are focused on managing application and infrastructure performance to enhance business results, improve efficiency and productivity, and ultimately improve customer experience. The Forrester Wave for application performance management solutions considers 14 APM vendors and how they measure up on a variety of major criteria.
Key takeaways:
Vendors mentioned: AppDynamics, AppNeta, BMC, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise, IBM, ManageEngine, Microsoft, Nastel, Netscout, New Relic, and Riverbed.
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In our 28-criteria evaluation of application performance management (APM) solutions, we identified the 14 most significant vendors — AppDynamics, AppNeta, BMC Software, CA Technologies, Dell, Dynatrace, Hewlett Packard Enterprise (HPE), IBM, ManageEngine,
Application performance management (APM) has graduated from monitoring back-end systems to helping delight customers. Infrastructure and operations (I&O) professionals tasked with managing today's complex technology face choosing from a dizzying number of
This webinar was originally scheduled for March 7, 2023.In this webinar, we look at how to develop a more impactful knowledge management (KM) practice that will help your organization drive innovation and learning through both explicit (easy to document) and tacit (experience-based) knowledge. We cover agile knowledge management model, knowledge capacity building model, and storytelling with practical advice on developing and leading knowledge-sharing change.Key takeaways:Understand agile vs. waterfall knowledge management practices.Gain a holistic view of what it takes to make KM successful.Target audience level: intermediate
Service meshes and API management seem similar at first glance — what’s the difference? This webinar explains the different problems they solve and how each fulfills a different role in your IT architecture.Key takeaways:Learn what a service mesh is.Understand how service mesh differs from API management.Learn the value proposition that service mesh offers and its most valuable use case.Hear some future developments for service mesh.Target audience level: beginner
Only one thing is known going into 2023: There’s going to be whole a lot of uncertainty, with war, inflation, and supply chain issues top of mind. These forces all point to economic turbulence — but that’s not what Forrester’s data suggests when it comes to tech spend. Forrester’s research predicts that global tech spending will, for the first time ever, eclipse $4.8 trillion this year. How will 2023 play out? Attend this webinar to find out.Key takeaways:Discover Forrester predictions for technology executives in 2023.Learn how to prepare for the coming year using Forrester's relevant research and frameworks.Ask Forrester experts how to navigate a turbulent year ahead.Target audience level: all levels
