Get access to a single webinar that is currently outside of your subscription.
Price: $300 (USD)
Partner with Forrester Research to get access to webinars, insights and frameworks aligned to your role. Shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
Hype surrounding the Internet of Things (IoT) will continue in 2016. But CIOs should focus their attention on the changes it is driving within their organizations: Data management across the customer life cycle, financial reporting, business metrics, security, and systems architecture will all feel a shift as a result of connected products. This Webinar highlights how the Internet of Things will challenge CIOs to evolve how their firms operate and engage with customers. Listen in for 13 of the most significant changes and what CIOs should do about them.
Agenda:
Key takeaways:
Vendors mentioned: Amazon, ARM, Arrayent, Automatic, Ayla Networks, Cisco, Covisint, Dell, ForgeRock, GE, Glassbeam, Google, HP, IBM, iControl Piper, Intel, Jabra, LogMeIn Xively, MetraTech, Microsoft, MobileIron, Mojio, Nest, Oracle, Parrot, Parstream, Ping Identity, Predixion Software, PTC, Salesforce, Samsung, SAP, Symantec, TempoIQ, VMware AirWatch, Water Hero, and Zuora.
You'll receive an email with dialing and Webex instructions prior to the Webinar.
See the Webinar FAQs for answers to technical and other Webinar questions.
Internet of Things (IoT) hype will continue in 2016, but what CIOs should pay attention to instead is the fact that IoT will drive concrete change inside their companies in critical areas like data management across the customer life cycle, financial repo
In 2016, the gap between the digital "haves" and "have nots" will widen. While the digital dinosaurs continue to thrash, the digital masters will drive strategy that delivers business outcomes — not just a few showcase technical achievements and a fancy r
Customer experience is rapidly increasing in importance across all phases of the customer life cycle — including early phases that have traditionally been the exclusive purview of marketing. As brand and customer experience converge, CMOs need to own the
Many Internet of Things (IoT) implementations are driven by business leaders and groups rather than the CIO's technology teams. Business leaders are driving two types of IoT systems: connected products and connected assets. They're motivated to implement
The Internet of Things (IoT), or what Forrester refers to as the connected world, combines technologies that enable devices, objects, and infrastructure to interact with monitoring, analytics, and control systems over Internet-style networks. These IoT-en
Internet-of-Things (IoT) systems will enable companies to use networks of sensors and controls to better compete for customers and to offer new levels of customer engagement. But developing and deploying smart, connected products and retrofitting existing
After decades of poorly executed home automation systems and gadgets, startups are taking advantage of mobile tech advances to deliver slick smart home devices that support a wide range of activities in the home. These products will shake up large establi
Harness the advantages of AI with help from this webinar series featuring the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology.Emerging AI technologies let you design experiences that are more conversational, adaptive, and creative, which makes machines and their software feel more humanlike to users. Of these three new capabilities, creativity — enabled by generative AI — is the most powerful and surprising and requires a new mindset for effective human-machine collaboration. Join this session to hear how genAI is making software more creative and how enterprises are using it to design experiences.Key takeaways:Learn how creative AI technologies are changing the way humans and machines collaborate.Understand how genAI is making software more creative. Explore how enterprises are leveraging genAI to design new experiences.Target audience level: all levels
Technology is advancing at a pace that current public sector IT planning practices struggle to match. At the same time, they are facing workforce challenges and a need for modernization. This webinar helps agency and department leaders adapt budget and planning practices to deliver high performance, adapt their workforce at a pace that challenges traditional employee management practices, and understand how to maximize tech investments.Key takeaways: Learn how to maximize tech investments.Understand the best practices around budgeting for public sector.Learn how to recruit the best talent under various restraints.Target audience level: all levels
Global IT services spend by governments and enterprises will reach $2 trillion by 2028. This webinar looks at the largest vendors in 2024, the industry growth drivers, and ways in which the market will need to adapt and evolve.Key takeaways:Learn which industries spend the most on IT services.Understand why infrastructure as a service (IaaS) will see the most rapid growth.Know what will make the IT service industry thrive.Target audience level: beginner and intermediate
The 2024 edition of our annual top security recommendations advises security leaders to tackle changes in tech, the threat landscape, and potential consequences facing the organization and themselves by acting quickly and marshalling the necessary resources and allies to ensure business growth in 2024. Join us in this webinar to go over highlights from our 2024 recommendations and hear directly from the analysts making these calls.Key takeaways:Learn the most important recommendations for your security strategy in 2024 and our rationale behind them.Leverage our research and insights to guide your security program strategy.Understand how to prioritize changes in areas including generative AI, privacy and data protection, OT/ICS security, fraud mitigation, and security leadership in the coming year.Target audience level: intermediate
This webinar explains current trends in the customer service space and how these trends are influencing the customer service vendor landscape. We discuss the results of Forrester’s latest customer-focused Wave and how to use the Wave when evaluating and selecting a customer service solution.Key takeaways:Understand high-level trends influencing the customer service vendor landscape.Explore a list of the key players in the customer service space.Learn how to maximize Forrester’s research and resources, particularly the recent customer service Wave, to identify the right platform for your organization.Target audience level: intermediateVendors mentioned: Creatio, Freshworks, Microsoft, Oracle, Pegasystems, Salesforce, SAP, ServiceNow, SugarCRM, Verint, Zendesk, & Zoho
In recent years, mainstream financial institutions like BNY Mellon, DBS Bank, and Fidelity have entered the digital asset space to serve retail and institutional clients, driving demand for secure asset custody. However, this is still a nascent industry, and financial institutions must carefully navigate many technical and procedural challenges.Key takeaways:Understand the key tech supporting digital asset custody.Learn the core capabilities of representative digital asset custody providers.Learn early good practices for integrating digital asset custody solutions.Target audience level: intermediate
