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Description
Digital transformation is paramount for healthcare organizations. Payers and providers face unprecedented regulatory uncertainty and increasing customer expectations. This webinar highlights Forrester’s predictions for what patients will want and how successful healthcare organizations will embrace digital to deliver it.
Key takeaways:
- US regulatory uncertainty forces healthcare organizations to digitally transform.
- Healthcare organizations will divert funds from electronic health records (EHRs) to enterprise health clouds (EHCs) to improve customer experience (CX) and drive revenue growth.
- Virtual care will reduce costs, improve care quality, and improve CX.
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