Log in to watch this webinar
Client log in
Welcome back. Log in to your account to continue.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this webinar
This webinar is available for purchase ($300).
Description
Digital disruption brings IT closer to the business. While IT mostly supported the business before, it is now directly involved in business-customer interactions. Meanwhile, digital disruption is bringing new technologies, more choices for infrastructure, and a strong emphasis on software versus hardware. This Webinar examines how Infrastructure & Operations (I&O) Professionals should prepare for digital disruption and what I&O's role will be in the age of the customer and business technology (BT).
Agenda:
- The Importance Of IT And BT In The Digital Disruption Era
- The Need For And Drafting Of An I&O Strategy
- The I&O Transformation
Key takeaways:
- To fulfill business expectations in the age of the customer, I&O organizations must evaluate where they stand and determine which technologies and actions will transform their practice.
- Transforming the I&O organization requires a strategic plan that will pave the way for a transformation road map.
Technical information
You'll receive an email with dialing and Webex instructions prior to the Webinar.
Webinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.