Skip to main content

Save or Share this Report


Refocus Process Automation To Rescue Your Digital Transformation

October 15, 2018


Enterprises struggle to transform to digital business because they don't automate the operational processes that underpin customer journeys. Breakdowns in processes like parts and service scheduling, pricing, returns, and warranties derail customer journeys, creating a huge task for application development and delivery pros. Join this webinar to learn how a new generation of digital process automation practices, platforms, and plans can help rescue your digital transformation.

Key takeaways:

  • Understand why you should automate the operational processes that underpin customer journeys.
  • Understand IT's role in supporting your digital business transformation.
  • Learn about a new class of vendors that can help you progress toward automating full customer journeys, both functionally and financially.

Get Access

Already a Client?

Log in to access this webinar.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.

Contact us to learn more.

Purchase Webinar

Price: $ 300.00(USD)


Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.