Description
Enterprises struggle to transform to digital business because they don't automate the operational processes that underpin customer journeys. Breakdowns in processes like parts and service scheduling, pricing, returns, and warranties derail customer journeys, creating a huge task for application development and delivery pros. Join this webinar to learn how a new generation of digital process automation practices, platforms, and plans can help rescue your digital transformation.
Key takeaways:
- Understand why you should automate the operational processes that underpin customer journeys.
- Understand IT's role in supporting your digital business transformation.
- Learn about a new class of vendors that can help you progress toward automating full customer journeys, both functionally and financially.
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