Description
Today's customers expect a consistent and connected experience across shopping touchpoints. As consumer behavior continues to shift as a result of the pandemic, a seamless omnichannel experience is now more important than ever. In this webinar, we reveal insights from the latest Forrester omnichannel survey to help digital business professionals understand the state of omnichannel commerce and fulfillment in 2020.
Key takeaways:
- Use Forrester's latest data on omnichannel strategy and execution to understand your peers' approaches and challenges.
- Determine where your omnichannel program stands among your peers through insights on their omnichannel strategies, fulfillment services, and program results.
- Learn must-have components of a successful program as the COVID-19 pandemic continues to accelerate the shift to omnichannel fulfillment.
Target audience level: all levels
Related Research
Get Access
Already a Client?
Log in to access this webinar.
Become a Forrester Client
Customers are the new market-makers, reshaping industries and changing how businesses compete and win.
Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks
aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win
in the age of the customer.
Contact us to learn more.
Purchase Webinar
Price: $ 300.00(USD)
PurchaseWebinar FAQs
See the Webinar FAQs for answers to technical and other Webinar questions.