The ROI Of Product Life-Cycle Management

As companies pursue a broader agenda for product life-cycle management (PLM), the scope and complexity of their application implementations can make it harder to track — or even realize — the business value of the investments. Forrester conducted a Total Economic Impact™ (TEI) analysis of core product data management (PDM) functionality across product development users with minimum collaboration by outside functions and found a very solid investment return with modest risks. However, extending the PLM initiative to downstream operations users — whether that be in manufacturing or services environments — produces a comparable return but with a larger range of possible outcomes due to the larger risks of issues with organizational alignment, application integration, and change management. We review both results of the TEI evaluation in this teleconference.

Agenda:

• What is the business value of product life-cycle management? "It depends . . . "
• The Total Economic Impact™ (TEI) process and methodology for determining the ROI of product life-cycle management
• Calculating ROI for product life-cycle management for a multiphased, multi-year implementation
• Recommendations

Vendors mentioned: Accenture, Capgemini, Infosys, ITC Infotech, PRTM, Tata Consultancy Services