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For Customer Insights Professionals

WEBINAR: The Pulse Of Financial Services Customers In Asia Pacific

Tuesday, November 5, 2019, 11:00 PM-11:59 PM Eastern time

Please note that this webinar was originally scheduled for October 15, 2019 at 11:30 AM IST.

New webinar start time for other time zones:
9:30 AM India Standard Time
12:00 PM Singapore + Hong Kong Standard Time
3:00 PM Australia Eastern Daylight Time
5:00 PM New Zealand Standard Time


The adoption of digital banking is about to accelerate and reach new levels of scale in Asia Pacific. Pioneers such as WeBank and Kakao have foreshadowed what is on the way, but this is just the beginning. As regulators in markets like Hong Kong and Singapore release digital banking licenses and other markets follow in their footsteps, the regional retail banking environment is on the cusp of major new digital banking breakthroughs. Consumers are more likely to engage with firms that prioritize helping them improve their financial well-being. The skepticism that nontraditional digital players won’t make a big impact in the financial services sector is fast disappearing.

Target audience level: beginner

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