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Description
Consumers have app fatigue. They are tired of hopping in and out of apps to “get stuff done.” Conversational interfaces offer a more intuitive and convenient option. When the conversation is with a machine, we call it a chatbot.
Key takeaways:
- Determine what makes a great chatbot.
- Discover who should build chatbots and who shouldn't.
- Explore what types of experiences chatbots are capable of delivering today.
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