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For Customer Experience Professionals

WEBINAR: The US Banking Customer Experience Index, 2019

October 3, 2019

Description

During this webinar, we delve into the latest results from Forrester’s US Banking Customer Experience Index. We discuss what drives a great customer experience for banking, the role that emotion plays in CX, and implications for CX-based differentiation.

Key takeaways:

  • See which US banking brands are today’s CX leaders, and learn how they are driving great CX.
  • Understand what really drives customer loyalty and creates a great customer experience in banking.

Target audience level: all levels

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Price: $ 300.00(USD)

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