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Description
The impact of COVID-19 on the insurance business might differ on the details, but you can bet that business will look and feel very different than it did at the start of 2020. Consumers have zipped their wallets and businesses have shuttered, changing how both engage with their insurers as well as the coverage they do—or don’t buy, and how that purchase happens. The recovery of the insurance business depends on how long and intractable the downturn is.
In this webinar, Forrester’ insurance analysts look at three potential scenarios and the implications across eight business elements and the degree of the impact by the degree of insurer preparedness.
Key takeaways:
- What are the four phases of the pandemic?
- What are the three potential end states/scenarios that insurers need to plan for?
- What will be the impact on eight business elements across these three endstates?
- How three archetypes will respond.
- How to manage the recovery.
Target audience level: all levels
Vendors mentioned: TBD
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