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WEBINAR: Trends And Best Practices In Sourcing Data Capabilities

March 19, 2014


As organizations prioritize the utilization of internal and external data, Forrester is seeing a surge in interest in improving data capabilities. But expanding or accelerating data capabilities requires skilled staff, and data specialists have always been a scarce resource. Organizations are turning to third-party service providers to fill the supply gap.

This webinar explores the new world of data services. What types of data services are companies buying? How best to fit external providers into your technology management organization and processes? We provide an overview of trends and best practices of organizations’ current use and expected use of data service providers. As companies struggle with the proliferation of new technologies and new data sources, the opportunity for both established and emerging data service providers is growing strongly.


  • Rapidly improving data capabilities is a high priority but problematic for most organizations.
  • Most organizations are increasing their spending on data service providers for a broad variety of services.
  • Best practices are emerging around where service providers fit into the data life cycle, single-sourcing versus multisourcing, and vertical industry expertise.
  • Forrester offers recommendations for how and when to turn to external data service providers.

Key takeaways:

  • Rapidly accelerate data capabilities.
  • Begin participating in the exploding data economy.

Vendors mentioned:

BackOffice Associates, Cloudera, Hortonworks, IBM GS, Pythian, SAP

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