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Description
This webinar discusses Forrester’s updates to our forecast for business and government purchases of tech goods, services, and staff in the US for 2019 and 2020, including our projections for new project versus tech MOOSE spending, business technology spending versus back-office technology spending, and cloud spending.
Key takeaways:
- Business technology to help firms win, serve, and retain customers and back-office technology will grow at similar rates as firms balance investments to preemptively lower business operating costs with spending to support revenue growth.
- Cloud adoption will expand.
- Artificial intelligence’s impact on overall tech spending will remain small.
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