Save or Share this Report

For Customer Experience Professionals

WEBINAR: User Experience Fundamentals, Part 4: Co-Creation

February 22, 2017

Primary author headshot

This webinar's end time has changed to 11:50 am.


This is Part 4 of a 6 Part Series.

True customer centricity requires an outside-in approach — co-creation is one method for bringing that outside perspective into the experience design process. This webinar will introduce case studies that illustrate different methods of co-creating with customers, stakeholders, colleagues, and business partners and how to build co-creation into an agile development process to create innovative products and experiences that address customers’ wants and needs.

Key takeaways:

  • Learn how to incorporate co-creation in an agile development process.
  • Understand how to choose the right co-creation partners.
  • Understand when and why you use different methods of co-creation to address varying challenges as goals.
  • See examples of how other firms have used various types of co-creation at different points of development to improve customer experiences.

Get Access

Already a Client?

Log in to access this webinar.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer.
Contact us to learn more.

Purchase Webinar

Price: $ 300.00(USD)


Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.