UPCOMING Webinar

Top Emerging Technologies For 2026: Layer Zero Experiences

Date:Sep 15th, 2026
Time:3:00 pm — 3:40 pm UTC
Follow analyst
Brian HopkinsVP, Emerging Technology & Principal Analyst
Follow analyst
James McQuivey, PhDVP, Research Director
Email
LinkedIn
X (formerly Twitter)

Log in to watch this webinar

Client log in

Welcome back. Log in to your account to continue.


Become a client

Become a client today for these benefits:

  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.


Purchase this webinar

This webinar is available for purchase ($300).

Description

Accelerate innovation with deeper insights about why layer zero experiences are important, when they will mature, and how organizations are beginning to experiment with them. Layer zero experiences use AI to coordinate interactions across apps, devices, and brands, translating intent directly into action without traditional interfaces. In this webinar, we share the latest expert insights, practical examples, and key steps you and your team can take. Join us to learn how this new engagement model could reshape customer experiences.

Key takeaways: 

  • Gain an understanding of how layer zero experiences change digital engagement.
  • Identify customer journeys best suited for AI orchestrated experiences.
  • Learn early steps to prepare for cross brand and cross device orchestration.

Target audience level: all levels

Technical information

You'll receive an email with dialing and Webex instructions prior to the Webinar.

Webinar FAQs

See the Webinar FAQs for answers to technical and other Webinar questions.